Appliance Parts 4 All Com IncReviews of applianceparts4all.com

I ordered part on 5/21/25 it was mated on thier site. They sent me a mat and not a defrost heater. They said I ordered the wrong part. Yet the numbers at the photo on thier site match the part I ordered. Now they are refusing to make good or send a refund for thier. Mistake. All they do is keep asking for info you already sent. Like pictures of the parts, labels on the package, Bill from them. Still have not gotten any positive feedback. You'll lose your money ordering here. I'll spend the extra money and by local.

Absolutely horrible company. Never got an item I purchased but was charged. Took over a month to get it And by then I wanted it cancelled. They are absolutely horrible. Customer service doesn’t help and they don’t care what the situation is. I would not order from them under any circumstance

Ordered a part at a decent price, not the cheapest, not the most expensive, BUT said IN STOCK WILL ship Next day air.........then later i get an email saying that the part is week plus back ordered.... I find this hard to believe that a company says we have in stock, then at the end of the day as i get a chance to check my email, i got sc#$d.

I ordered a part for my freezer last July, and they charged my credit card then. Then nothing. For seven months. In February, a box arrived with the part. Without any notification to me. I had forgotten, and no longer had the freezer. They said they would charge me 12% to take back the part, plus I had to pay return shipping. That was more than the price of the part.

They helped me to get the correct part as there were four different versions made for my washer. Sent the correct part out in short order and the part fit perfectly. And at a reasonable price. Thank you very much.

BEWARE of the quality of parts as they are suspect. Had purchased refrigerator left and right door seal gaskets. They lasted only a few months before they split open exposing the magnet. The original gaskets which came with the refrigerator lasted over 7 years. They did not stand behind the quality of the product they sold. A contact for the part manufacturer was kindly requested as I offered to address it with them directly, but Appliance Parts 4 All would not respond. VERY SUSPICIOUS. Complaint filed with BBB with all documentation. Will also file with FTC. If you notice on their website, there is no street address for this company. Check out a whole bunch more of complaints in the Better Business Bureau site!

I ordered a part and was concerned that they only accepted paypal. My concern and questions were answered promptly in the online chat They followed up an email once the order was received. They followed up again with an email to let me know the item shipped. The item arrived quickly (couple of days). The item was exactly what I ordered and it was in pristine condition. I wish more people would leave positive reviews here instead of just the awful stuff that may deter prospective customers.

Horrible company! They sent the wrong part (right electronic specs, slightly wrong casing for install) plugged in the wires making sure my fix was on the right track hoping the casing didn’t need a perfect fit to be secured to close everything up. Sent back to them at our cost, they refused refund and won’t send the part without more money to send the right part we should have already received?!?!?!?! Looks like this company makes a habit of being bad for the consumer. Bad reviews, terrible customer service and follow up. Calls and emails were lengthy, mostly unresponsive and sounds as though the company is run out of a chicken warehouse.