Appliance Parts 4 All Com IncReviews of applianceparts4all.com

Absolutely terrible return policy. These guys are a JOKE. Pay the extra few bucks and shop somewhere else.

Ordered 3 parts from their site. About a week after the order, I get an email stating one of the parts were no longer available from the manufacturer. So I told no problem, just the two you do have. After another week I called them and told them I never got an shipped email with tracking number. They said the manufacture was slow on sending them the parts. Their online store states they have the parts that's why I ordered from them I could of went to the manufacturer. Well another week, I get an email stating they were shipped. I checked my online account and they charged me for all three parts. I sent them an email requesting a refund of the part they didn't send, after 4 days no response. I called them Aug 7th and they told me they sent to refund July 31st. So I waited another week, no refund. So again I called and they said they'll investigate. A day later I get a noticed from PayPal of the refund, for the part, not the extra shipping and taxes they charged be for all three items....NEVER AGAIN!!!

Ordered a part, shown as in stock. They never shipped it and don't respond to inquires. Had to get my money back through PayPal. Scammers, should be shut down.

Told me the item would be shipped immediately. It's been over a month and nothing. I can't get Customer Service on the phone, or on the chat. This is a total joke!

Customer Service was very receptive in the beginning. I did not like the way it was a different person each time, but I can live with it. The problem is their return policy is set up for the customer to fail. They have more stipulations on the return then I have ever seen in any company, ever. The list is unachievable thus they will never refund your money. I followed everything to a 'T' but they denied my refund because there was writing on the original box. Yes, the original box. The UPS person had to cross out the original label to add the new return address. Because of this the company denied a refund when everything else was completed per their request.

Well the company did have the part, the representative with whom I spoke was reluctant to even take my order. I would iPad, in a way that will make it less likely to break in the future, and since the replacement part, my second, was liable to break in the same way I wanted to return it. A company that I paid postage, which I was willing to do, but for for sending a label insisted that I not only provide the details of my order, but break the seal on the manufacturers box so that I could provide images of the part, its serial and model number etc, much of which I had provided on their return form and all of which they had.

This is the worst appliance parts supplier I have ever bought from. I own a appliance repair company and bought a few parts from them because the price was slightly lower then my normal supplier but it is not worth it. One part came in fine but most of my parts were back-ordered or was not as advertised right and did not find out till I emailed them. Also they make it hard to return parts. The price is not worth the hassle.

First, the part took 10 days to ship, and only shipped after I had to bring it to their attention. When asked why it didn't ship, you get no response. Second, the part they sent was not the part pictured. I specifically ordered based on the photo. Parts change over time, I get it, but I needed the part in the photo. When brought to their attention they'll do anything but help you. You'll jump through all their hoops to no avail. Bad customer service, bad company - AVOID!