Appliance Parts 365Reviews of applianceparts365.com

I’m a business and bought 10 washer agitator plates from this company. I was charged for 10, and only received 1. I emailed and tried calling so many times I finally just gave up and I’m just never buying from this place again. I would be put on hold for about 20 mins and finally they would just hang up.

I ordered a vent cover for my microwave and received 10 filters for what I do not know. I responded to for customer service and let them know and sent them pictures of what I did receive. I never heard another word from customer service after leaving 6 emails. This company did not do right by me and all I want is the item I ordered which you are still offering for sale

Best place to get those hard to find parts and easy to navigate the website. I was missing a particular plastic screw for the refrigerator door handle and found it no problem here!

I based my order on the refrigerator model I have but it's not the right part. I need to return.

good price but service could have been a bit better

I placed the order, after 3 weeks no delivery. I sent an email, no response. I tried to call the number, but never got through. It was very bad experience. I intend to cancel the order via my credit cars and see if I can get the refund.

I ordered a part in July and it was damaged. I called and reported this and was told I had to file a claim with Fed Ex. I contact Fed Ex and they informed me that the business had to file the claim, since the business paid them for shipping. I notified Parts 365 and waited for my refund. I also let them know I had gotten the part through Amazon in 2 days with free shipping. Eventually I received a response that they were sending another part, yet I had told them I had already gotten the part and needed a refund. They sent the part anyway by Fed Ex, which required a trip to the Fed Ex office with an explanation I had not ordered this and did not want the package. They returned this to Parts 365. It is now Sept. and I still have not received a refund or communication about this, in spite of contacting them with the chain of e-mails starting in July. I did not call the company again because the time I did call I was given the wrong information, ie. that I had to submit the claim to FedEx - not their company.

My customer was about to buy a part from here. So glad I could stop her. Have you noticed that for every poor review some cohort puts a favorable review immediately after. Feels like intent.