AppFolio Property ManagerReviews of appfolio.com

hello, i need someone to help me, I have been trying to cancel my account and have my account be refunded the $660 that was debited without authorization. I do not know what information you need to processed a refund and have my account cancelled. EXTREMELY POOR CUSTOMER SERVICE. I HAVE BEEN TRYING TO HAVE MY ACCOUNT REFUNDED AND CANCELLED AND IN TWO WEEKS NO ONE REACHED OUT TO ME. VERY BAD. DO NOT USE THEM

What was my out come it read adopt now was arraign V NEUROSCIENCE

Every day at work, myself or a co-worker will express how happy and grateful that we are to be using AppFolio Property Management. Many of our processes have become uncomplicated because of AppFolio. For example, rent increases are done with just a few clicks - update the letter, check the residents to receive the letter, and print (even the envelopes) and mail. The increase is automatically entered on each tenant's account! Also, the Accounting aspect of AppFolio works seamlessly with the Property Management aspect. We are very happy with AppFolio Property Management, and I recommend it whenever I get the opportunity.

Love working with this software. They take recommendations and actually follow up with you when they implement them!

Fair pricing and great service. They are always making improvements to their platform as well. Every interaction with customer service has been great and was always followed up with to make sure that I did not need any further help.

Very pleased with AppFolio and the customer service they give us!!

The only areas where I can see a need for improvement is with the accounting features (have the software better able to sync with Quickbooks, or include as good of accounting features as a software like Quickbooks has), and there should be two forms of applications or the ability to template different kinds to choose from (for residential and commercial).

This is the best program I have used and have tried several. Customer service is wonderful - no waiting 24 to 48 hours for a reply Appfolio is on it!! No complaints and would highly recommend.