Aon Affinity Travel PracticeReviews of aontravelclaim.com

I ended up in the hospital before my cruise and Aon refunded all of my monies.

Rapidez y eficacia en la gestión de devolución del dinero gastado.

I was surprised this company not only honored the contract with no push back. The process was simple. The only challenge was getting a bank transfer on their site. I had to wait for checks by mail. Overall I would highly recommend this insurance. We had an unexpected cruise debacle due to weather on a European trip. It was expensive to re arrange things and the insurance came in handy!

We had to cancel our trip about a month before departure due to medical and personal reasons and we were able to get a full refund without any hassle.

Full refund on health related cancelation.

Message History Response By Email (11/20/2024 02:05 PM) Dear Carol Wallace We’re sorry to learn that you and your Family are unable to sail aboard the Carnival Vista. We know you were looking forward to your cruise and we empathize with your disappointment over having to miss your vacation plans. Aon Affinity has informed us that you qualify for a Future Cruise Credit. However, our record indicates the Carnival Vacation Plan was added to your reservation on 10/11/2024 after your final payment date of 09/30/2024. After further review we notice your booking B5JX63 cancelled on 10/24/2024 a few days after the Carnival Vacation Protection Plan was added. Per the Terms and condition of the Carnival Vacation Protection Plan, in order to be eligible for Cancel for any Reason cruise credits, the Carnival Vacation Protection plan must be added, and premium plan paid prior to your final payment date. Once the Carnival Vacation Protection Plan is added after the cancellation penalty charges period, you are not eligible for the “Cancel for Any Reason” FCC. Therefore, Aon cruise credit offer is rescinded as you are not eligible for the “Cancel for Any Reason cruise credit offer. We have carefully reviewed your request for special consideration and regret that we’re unable to honor your request for the cancel for any reason cruise credit and our no compensation decision remain the same. For details regarding Carnival Vacation Protection Plan Terms and Conditions please lick on the link Carnival Vacation Protection. Thank you for your understanding. Regards Michelle W Guest Admin Carnival Cruise Line This company told me that I could cancel for any reason and the didn't honor it.

The Quick turnaround

All the service reps were cordial and efficient and answered questions or concerns; all the email communication was effective and timely; the process to receive our refund was smooth and done timely.