NA
Worst answering services we have ever used
Worst answering services we have ever used. Hung up on patients, had terrible attitudes, never sent pertinent information regarding the calls. 0/10, would not recommend

Answering Service Care (ASC)Your calls, chats, and texts answered by real people and AI, so every opportunity turns into business.Answering Service Care (ASC) is a 24/7 answering service trusted by 4,000+ businesses nationwide, across every industry: law firms, doctor's offices, home services, insurance agencies, financial advising firms, and many more. Since 1974 we have helped business owners grow by making sure no customer ever goes unanswered. That is 50+ years, three generations of the same family, and nearly 200 employees across offices in NJ, NC, and FL. Many of our client relationships have lasted more than 20 years.Every ASC agent is a trained customer service professional who can greet your callers, run lead intakes, schedule appointments, transfer calls, and relay messages exactly the way you want them handled. Now you can pair that team with our AI answering service. AI answers in one ring, handles calls in more than 80 languages, captures the details, and books appointments. You decide which call types and workflows the AI handles and which ones always go straight to a person. Your callers get a say too: they can ask for a live agent at any point in the conversation and the call transitions smoothly, with the full context passed along, so nobody has to start over.Answering the phone is where we start. ASC also runs 24/7 live chat, two way business texting, appointment scheduling, lead qualification, and outbound calling campaigns for follow ups, reminders, and win back outreach. It all syncs to your CRM through 7,000+ integrations, so instead of a voicemail box your team starts the day with booked appointments and qualified leads.Why Choose ASC?Never miss another call: 24/7/365 coverage for after hours, weekends, holidays, and peak time overflow, delivered by live agents, by AI, or by the best of both working together.Instant pickup, zero hold time: our AI agents answer on the first ring and take unlimited calls at once, so busy signals and voicemail go
Answering Service Care (answeringservicecare.com) has 119 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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119 approved reviews, newest moderated first
NA
Worst answering services we have ever used. Hung up on patients, had terrible attitudes, never sent pertinent information regarding the calls. 0/10, would not recommend
Petet L.
Everything is working perfect!
Alex P.
We’ve been using Answering Service Care for our business, and they have been an absolute game-changer! Their team is professional, responsive, and always ensures that our customers are taken care of, no matter the time of day. The call handling is seamless, messages are relayed accurately, and their friendly approach makes a real difference in customer interactions. Their service has helped us capture more leads, reduce missed calls, and improve overall customer satisfaction. If you’re looking for a reliable and efficient answering service, Answering Service Care is the way to go. Highly recommend! — Paradise Plumbing, Air & Electric
Hershel G.
Great experience
Smith
We have several messages being sent to incorrect staff members. While we do get a quick response when I send the incorrect messages, the partners do not appreciate that the messages are being sent to incorrect staff members which causes a delay in getting back to our client.
Dawn
Oneil has been patient, kind, steady, and creative during the whole process of setting up our account!
John C.
Easy to set up and great customer service
Pamela C.
Immediately upon starting this service, I became sick and was out of the office for 2 days. It was a relief knowing I didn't have to worry about missing calls because you guys were handling it. In the short time I have had the service, I feel like it has already paid for itself. My customers have commented on how nice the people are that they have spoken with. Thank you so much!!