ANRAN Security CameraReviews of anran-cctv.com

Après un premier achat qui nous avait donné toute satisfaction, nous avons voulu acheter des caméras complémentaires. Malheureusement, nous nous sommes trompés sur le produit. Et là l’échange avec le SAV est insupportable, vous n’avez affaire qu’à des robots ils sont impossibles à joindre par téléphone ils ne comprennent rien à votre besoin et finalement je dois leur renvoyer le produit à mes frais avec une vague adresse. Ils ne font pas l’effort d’envoyer une étiquette de renvoi Le produit n’est pas mauvais, mais ne faites pas la moindre erreur. Cela devient kafkaïen

Not impressed with these cameras at all. The picture that comes on my phone is very nice and clear. I have not figured out how to see video on the SD card, I emailed the company, they emailed me back and said it's a known problem they are working on it. So I have four cameras that I cannot review my video on using the SD cards. At first one you worked coming in the driveway a couple of times know it doesn't catch me coming in the driveway at all, but will catch a car going down the road once in a while. For the money that was paid for these cameras overall very disappointed with the performance of the camera. Their app is a bit confusing. I feel like I'm a guinea pig to see if the SD card and all the other functions are going to work and if they don't I'll be stuck with four cameras I can't do nothing with or I'll have to buy cloud which is not an option. I well not purchase these anymore.

Acheté 2 caméras ...très satisfait Mais ...ma troisième caméra acheté début mars 2026 ne ce connect pas sur mon répéteur wifi 2.4 si quelqu un a la solution .. Acheté sur Amazon reçu sans emballage ni bande de garantie sur l ouverture 😕

Customer service is trash. If you want to talk to a person it’s a 6 hour wait time. The product quality is trash. Sure it works great when it’s first bought but will not hold up over time. I would not recommend this to anyone unless you want to replace cameras every couple years. Their warranty speaks volumes about their product. Save yourself some money and buy something else.

J’ai acheté 2 caméras solaire ANRAN. Après 3 semaines d’utilisation il y a en a une qui en charge plus correctement donc obligé de la charger toutes les semaines. Ensuite la détection de mouvement qui ne fonctionne plus !!! J’ai contacté le SAV ANRAN qui m’ont effectivement répondu et m’ont demandé de faire pleins de manipulations et après tout cela la caméra ne fonctionne toujours pas. Bref… je ne recommande pas ces caméras.

This is my 2nd post here, this time to draw attention to the total lack of communications from Anran. You will see multiple 1 star posts here, where Anran replies by recommending contact with anran support for resolution. But support @ anran - cctv never replies, so problems can never be resolved. Emails are unanswered, the US and UK telephone numbers are always busy and on-line help says they will connect you with a senior adviser who never connects.

acheté des caméras ANRAN une qui fonctionne par intermittence pas de remboursement au début échange de message avec le service aprés vente ensuite silence plus rien une BELLE ARNAQUE A FUIRE

I purchased a replacement camera for the front of my house, thought I would change brands big, mistake should have stayed with brand that stopped working it was a few years old, this Anran is terrible, goes very slow and goes green, doesn't film half of the night, my other before it broke captured everything, contacted Anran for refund, been told its my wi fi funny it worked on other camera no buffering no going slow or green, still waiting for refund trying everything to fob me off, AVOID