ANRAN Security CameraReviews of anran-cctv.com

J'ai depuis plus de 2 ans 2 premieres cameras Amran avec panneau solaire 3 en wifi et une avec carte sim et ajouter 2 autres quelques mois apres le tout pilote par l'application dedié les deux dernieres pas de probleme pour l'instant par contre les deux premieres je constate aprés plus de 2 ans d'utilisation seulement qu'elle ne se rechargent plus tres bien alors quelles sont au meme emplacement et que ce n'etait pas le cas les premiers mois donc je soupconne que comme d'habitude les batteries interne apres 2 annees d'utilisation ne fonctionnent plus correctement en faisant juste un produit jetable et non durable et je comptais en achete une supplementaire et la j'hesite vraiment ! Mis a part ca et malgre la difficulte de parametrage a l installation tout est ok!

Ma caméra sous garantie est tombée en panne j'en ai reçu une autre rapidement. Service client sérieux.

fantastic security camera , even in night mode. Great feature with the siren , would highly recommend

⭐ 1 STAR — I WOULD NOT RECOMMEND THESE CAMERAS Based on my personal experience, I would not recommend this camera system. I purchased these cameras from Walmart on August 6 because they were advertised as solar cameras. I charged them before installing them, took them outside, and they still would not work properly or hold a charge. I first reached out to the company for help on September 15. Unfortunately, getting customer service was extremely difficult. When you call, they may tell you that you’re the next person in line, only to come back and say they are unable to get to your call and that the call will be disconnected. You aren’t given the option to remain on hold or leave a voicemail, so you have to keep calling back repeatedly. Email support was also very slow. It took almost two days to receive a response about my problem. During this time, I was waiting for them to tell me what I needed to do. I was repeatedly told to take the cameras back to Walmart. However, by the time I was able to take them to Walmart, the 30-day return period had already passed. I purchased them on August 6 and contacted the camera company on September 15, but I was waiting on their response and instructions regarding the issue. Walmart told me there was nothing they could do because the cameras were outside the store’s return period and advised me to contact the camera company. That’s where the frustration continued. The camera company keeps telling me they cannot handle the refund because the cameras were purchased through Walmart. But these are THEIR cameras. I contacted them because I was having a problem with their product and needed assistance. Their delayed response contributed to me missing the Walmart return window, yet I’m now being told that neither side can help me with a refund. They were willing to send me replacement cameras, but I don’t need another replacement. I need a camera system that actually works and a company that provides timely technical support when there is a problem. Sending another camera does not resolve my issue. I’m sharing my experience because I wish I had done more research before purchasing these cameras. If you’re considering buying them, please read the reviews and do your own research first. Based on my experience with the cameras, the charging issue, the difficulty reaching customer service, the delayed email responses, and the way my refund issue has been handled, I would NOT purchase this camera system again. DO YOUR RESEARCH BEFORE YOU PURCHASE.

Funktioniert einwandfrei. Ein Stern Abzug da die Kamera sehr gross ist (habe ich bei der Bestellung nicht wirklich beachtet). Bin zufrieden

Batterien ständig leer. Mann muss immer wieder Kamera abbauen und mit ladestation aufladen obwohl die Einstellungen auf minimal eingestellt sind. Solarpanel schaft das einfach nicht.

I bought 2 security outdoor cameras' 5G, rotating, with PV panel in April and May 2025, so still within the warranty period. 1 works perfectly fine, the 2nd has its panel defective - it has been 2 weeks now that i am awaiting for ANRAM customer service to replace the defective device. after 10 days they announce they do - the day before the delivery of the replacement device they note that "inadvertendly" they sent the wrong product and propose a 3 month free data. this is unacceptable and looks like deliberate obstruction to warranty scheme to play their role.

Anran = arnaque et comportements de voyous j’achète 4 caméras Anran en février 2025. En juillet 2026, l’une d’elles tombe en panne. Suite à ma réclamation sur leur site, une série d’échanges de mails s’engage à partir du 14 juillet : le pseudo service client me pose tout un tas de questions quant à la nature de la panne. A partir du 23 juillet, on me dit que l’on va m’envoyer une caméra de remplacement… Le 26, on me demande de patienter jusqu’au lendemain… Mais depuis… silence radio, plus aucun retour et ce malgré mes réclamations des 29 juillet et 12 août !!!! Entre temps, une autre caméra tombe en panne (ne se recharge plus) . Nous sommes le 21 août et toujours aucune nouvelle...