ANRAN Security CameraReviews of anran-cctv.com

Response from ANRAN Security CameraJan 26, 2026

Dear Valued Customer, We sincerely apologize for the confusion and frustration regarding the additional $8/month fee that appeared after 5 days. We understand you paid $70 for the camera and did not expect ongoing subscription costs to make it work. This should have been clearly communicated upfront. Please contact our customer service team immediately so we can clarify the subscription requirements and explore options for you, including potential refund: Email: [email protected] Phone: 1-866-958-6988 (US) / 44-20 8610 1559 (UK) Website: www.anran-cctv.com We are committed to transparency and finding a fair resolution. Best regards, ANRAN Customer Service Team

Response from ANRAN Security CameraJan 26, 2026

Dear Valued Customer, Thank you for your positive review! We're glad to hear that you're satisfied with your camera. If you ever need assistance or have questions about getting the most out of your ANRAN product, please don't hesitate to contact us: Email: [email protected] Phone: 1-866-958-6988 (US) / 44-20 8610 1559 (UK) Website: www.anran-cctv.com Thank you for choosing ANRAN! Best regards, ANRAN Customer Service Team

Response from ANRAN Security CameraJan 26, 2026

Dear Valued Customer, Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support team was able to help you restore your friend's 4-camera surveillance system and recorder through quick and precise email responses. It's fantastic to know that we could guide you step-by-step to get everything working again. Your immense thanks means a lot to our entire team! If you or your friend ever need assistance in the future, we're always here to help: Email: [email protected] Phone: 1-866-958-6988 (US) / 44-20 8610 1559 (UK) Website: www.anran-cctv.com Thank you for trusting ANRAN! Best regards, ANRAN Customer Service Team

Response from ANRAN Security CameraJan 26, 2026

Dear Valued Customer, We sincerely apologize that your cameras are not functioning properly - constantly playing up and unable to view footage. We also deeply regret the poor customer support experience you've had. This is absolutely not the standard we aim to provide. Please contact our technical support team directly so we can troubleshoot these issues and work towards a resolution: Email: [email protected] Phone: 1-866-958-6988 (US) / 44-20 8610 1559 (UK) Website: www.anran-cctv.com We are committed to addressing your concerns and restoring your trust. Best regards, ANRAN Customer Service Team

Response from ANRAN Security CameraJan 26, 2026

Dear Valued Customer, We understand your frustration with the WiFi connectivity issues when cameras are 8-10 meters from the router, and we appreciate that you found a workaround with a signal amplifier. Regarding your request for an extra solar panel for the camera installed in a shaded area, we apologize for the confusion about documentation requirements. Since you purchased through Amazon, please contact our customer service team directly with your Amazon order number, and we will assist you with the solar panel request: Email: [email protected] Phone: 1-866-958-6988 (US) / 44-20 8610 1559 (UK) Website: www.anran-cctv.com We are committed to helping you get the most out of your camera system. Best regards, ANRAN Customer Service Team