At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
ankersolix.com
Website
ankersolix.com
Category
Appliances & Electronics
Listed on Five Star Index
2026
About these reviews
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The company replied to 24% of reviews.
Latest
Most recent review: October 2026.
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Has a Gen 2 of the solx c1000 as disappointed and it didn't have nearly the capacity or the options to add an expansion I wish I could get my money back and buy a bigger unit
Response from Anker SOLIX USFeb 26, 2026
Hi Michael,
We’re very sorry to hear about your experience with product capacity. We understand how frustrating this can be, and we appreciate you bringing it to our attention.
We have reviewed your order information, and our official Anker SOLIX support team will reach out to you directly via email to follow up and help resolve this matter as quickly as possible.
Please rest assured that we take your feedback seriously and will do our best to provide an appropriate solution. Thank you for your patience while we look into this for you.
Best regards,
Anker SOLIX Customer Support
JO
John
Everything it claimed to be
Everything it claimed to be. Perfect choice for light weight, quick recovery power needs
TH
Thomas
High Quality
It is a pleasure dealing with a company that thrives to put quality foremost throughout organization from service to product quality.
EH
EHG
Great back up battery for power outages
Solid quality, good price
DA
Dave
Great Experience! 👍👍
Great product. When tested at home with real-life usage (fridge, kitchen appliances, etc) all went perfectly. Good price, prompt and safe delivery. I got the Gen 1 because the expansion feature keeps the overall weight down so my wife can move it by herself (we are old).
JL
J.l.c.
Op 15 januari een bestelling geplaats
Op 15 januari een bestelling geplaats. na 3 weken is een nog steeds niet de toegezegde prijscorrectie doorgevoerd. 1 model is niet meer leverbaar en hier wordt een alternatief met een levertijd aangeboden of we hebben de optie om de order te cancelen. Dit zegt ook al wat over de organisatie (iets verkopen wat niet meer in het magazijn staat) en voor een langere levertijd hebben we ook niet gekozen op het moment van bestellen. We hebben juist voor Anker gekozen t.o.v. een ander merk omdat we juist dit wilde voorkomen. Jammer, want het product zelf ziet er mooi uit.
Response from Anker SOLIX USFeb 26, 2026
Hi,
We’re very sorry to hear about your experience for purchasing. We completely understand your concerns and would like to help resolve this for you.
At the moment, we haven’t been able to locate your order details through the available information. We’ve already attempted to request your information through the platform so that we can provide proper after-sales support.
In the meantime, we kindly recommend reaching out to our official support team at [email protected] with your order details. This will allow us to better understand your situation and assist you as quickly as possible.
Thank you for bringing this to our attention. We truly value your feedback and hope to have the opportunity to support you further.
Best regards,
Anker SOLIX Customer Support
DL
Diana L.
Not what I expected..
The packing was amazing. I read a lot of information regarding my unit. I was extremely sad, to find out that 1 electric heater would only last about 2 hours if that.
I get its all about the wattage.
But, with my hubby in the last stage of Conjective heart failure, I had to rely on my own skills.
I bought it to save him from the cold if we lost power. Well, it will NOT help that much. I will now have to buy new heaters that have a lower wattage. Didn't see that 1 coming. Im not a technician nor do I harbor any kind of wattage knowledge. So, I really thought I was doing a pretty good job. Bottom line, when yiu dont know, and or have someone to help, it sucks.
I do love the ability to pull it, that it will run all the smaller items in my house. So there are some major benefits that it has.
I have a natural fireplace, but I would have to stay up all night with him in the living room. Lol. Thats where he sleeps. I know I will figure it out.
Conclusion, look at the wattage, look at the power before you jump. My situation is unusual, I think!!
My 3 stars are only because the power of total wattage was so far off. Maybe its my own fault!
Regards,
Diana
Ps. As of 8/8/26, there has been No contact from them to me regarding any kind of help, knowledge. Maybe if they would have done so, I would Not be writing this follow up
So, 7 months have gone by, and to know that the portable power bank, will only run, coffee pot, your cell phones, small items. I have bought 59,000 amps powered packs that pretty much can change a lot. Plus for the amount of money I spent on this unit. Even a heating blanket, well, that's just a joke
I guess I should have known more about watts, amps ect, but I'm kinda by myself.
I only used it 1 time for his heater, that lasted about 45 minutes. I was beyond disappointed, frustrated and down right mad.
To return it was almost beyond my capabilities due to being disabled my self
So, yeah, I have their power unit, just can't use it for what I needed it for. I wish I knew more. Truly sucks.
Response from Anker SOLIX USFeb 26, 2026
Hi Diana,
We’re very sorry to hear about your experience with battery performance. We understand how frustrating this can be, and we appreciate you bringing it to our attention.
We have reviewed your order information, and our official Anker SOLIX support team will reach out to you directly via email to follow up and help resolve this matter as quickly as possible.
Please rest assured that we take your feedback seriously and will do our best to provide an appropriate solution. Thank you for your patience while we look into this for you.
Best regards,
Anker SOLIX Customer Support
SH
Shawn
This battery backup device is compact
This battery backup device is compact, and powerful enough to get you through a blackout.
Response from Anker SOLIX USMar 5, 2026
Hi Shawn,
Thank you for taking the time to leave a 5-star review! We’re so glad to hear that your recognition of our product.
Thank you again for choosing Anker SOLIX, and we look forward to supporting you in the future.
Best regards,
Anker SOLIX Customer Support