Jeff
Responsive customer service
Responsive customer service. They have great products.

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
795 approved reviews, newest moderated first
Jeff
Responsive customer service. They have great products.
Robert T.
Seems to be a great unit.Haven’t used in an emergency yet but I’ve ran it down twice. Just to see how it works. Think it will be handy when needed
Albert
When I ordered previously thru Amazon there was a huge mixup never got the product after 3 weeks of waiting , got a refund and started from scratch.ordered directly from you got the package in a week, everything works as stipulated, Im a happy customer.
Lisa S.
After I placed my order it was processed and delivered promptly!! I can't wait to take it camping ☺️
RTM
Overall the F3000 is a good power station but I am very disappointed that the no load battery draw is about 33.5 w/hr rather than the advertised 24.5. That makes a big difference when you need to leave the AC output on all the time.
Response from Anker SOLIX USOct 8, 2026
Hi, We're very sorry to hear about the issue of your product consuming power rapidly when not under load. We have reviewed your order information, and our official Anker SOLIX support team will reach out to you directly via email to follow up and help resolve this matter as quickly as possible. Please rest assured that we take your feedback seriously and will do our best to provide an appropriate solution. Thank you for your patience while we look into this for you Best regards, Anker SOLIX Customer Support
Alan
Received product. It was package great. No damage to product. When I had problem with solar cables your people helped me resolve it. Thank you
Steve
We live off grid and the Anker Solix F3800 plus is our main source of power. We want to expand our system, so we added 2 more expansion batteries. Best thing we ever did was go with Anker. Thank you for your excellent products and service…….we love you guys!
Nick C.
Products work well. I bought 4 of the the Anker 2000 models and just in time for a planned power outage. I hooked up my fridges and when power went out the units powered them with no issues. I'd say this is better than the back up batteries that are sold to be placed on top of a fridge. We'll definitely be ready for any outages in the future. Thank you for the great product!