Steven
Emails to customer support answered…
Emails to customer support answered quickly. Great products. The products that I bought exactly fit my needs.

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent

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795 approved reviews, newest moderated first
Steven
Emails to customer support answered quickly. Great products. The products that I bought exactly fit my needs.
Steve
I can't use my 5500 generator with a Watchdog Power Center. Creates an E5 (reversed polarity) error with a ground bonding plug and open ground error (E7) without. The entire reason I purchased the generator was to use it with my RV but not plugging into my arc with an EMS in between.
Response from Anker SOLIX USMay 19, 2026
Hi Steve, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced. We fully understand how disappointing this is, and we value your user experience. Please note that we have contacted you directly via customer support ticket ANKER-TNP6699772121 regarding the E5 and E7 errors you encountered. To ensure a prompt resolution, we have assigned a dedicated technical expert to follow up on your case. You can directly reply with any details, questions, or feedback you encounter through this ticket. We are committed to resolving this matter properly for you. Thank you for your patience and for giving us the opportunity to rectify and resolve the issue. Sincerely, Anker SOLIX Customer Support Team
Joseph
I had a little issue with the new plugs setup for the 3800 plus and customer service was very understanding and tried very hard to resolve the issue.
G.
I got this for my daughter. She saw mine sitting on my bookcase and asked about it. I gave her a quick rundown on its potential uses and she was sold. I ordered it the same day. I got her the solar panel bundle to expand her charging alternatives.
customer James H.
It's still in box your portal 2-200 watts would not keep up with my RV so I got a 4x6 panel. I'll test it out in Talladega in October. First day was good no sun on sat set me back had to charge unit with RV generator.witch beat the purchase on the F-3800
Happy C.
Easy order process. Great email comunication. Shipped and arrived promptly. The C2000 Gen 2 has the reserve I wanted. Easily powers our truck camper overnight with enough left for my wife to run a hairdryer in the morning. Recharged with a small generator with reduced input at 800 watt in just over a hour. Very manageable 41 lbs. Thanks
William
Fast delivery. Got it in 1 day.Works great .Display could be easier to see.I have endorsed this unit to others and am very happy.
customer
Product came quickly and did what I had wanted it to do. Thanks!