AneseReviews of anese.co

This company used to have a nice product, but I cancelled all my subscriptions in January of 2023 because I had too much product. Fast forward to September 2024 and I started getting subscription emails about an upcoming order when I did not renew my subscription. If you attempt to cancel, it tells you to email. If you email, no one responds. I attempted to pause my subscription, but it just keeps rebilling and ignoring my "pause". I have received 4 charges in the last 2 weeks for a total of $212 and no product has been shipped. This is the worst company I have done business with.

Almost 5 years ago in 2019, I ordered products from this company and signed up for a subscription. The products were fine, but I realized I want going through it very quickly, and I cancelled the subscription. I never reordered from them. Last month, I received a notification that my subscription charge failed to go through. That makes sense- the card was expired and the subscription was long since cancelled. I reached out to customer service to report this, and they offered me a gift to keep my non-existent subscription. They ignored my request to delete my account and information, and they stopped responding to me beyond offering me a gift. I cannot delete the subscription on their website without adding a new card- which they will presumably charge- so now I'm stuck getting annoying emails from them every few days admit my 'subscription.' Shady practices, terrible customer service.

This company KEEPS TAKING MONEY OUT OF MY ACCOUNT and has renewed my ‘subscription’ that I cancelled over 3 years ago. They have taken hundreds from my account, even though my card on their file expired years ago. I cannot cancel the subscription without emailing them. I email them everyday and get no response. I have not activated my subscription at all or even touched my account. My address is years old. Terrible do not buy. What they are doing is totally illegal.

If zero stars was an option, that’s what they would get. Do not trust this company. They steal your money, they do not ship the product, they do not provide a refund, they do not provide any service, but they take your money and then ignore you. Weeks later still nothing. Do not purchase.

Terrible! I ordered from them a month ago and they have not fulfilled my order out answered any of my messages inquiring about my order!

Same complaint as many others I ordered something back in 2020 and canceled the reoccurring subscription the same month. It's been 4 years and I suddenly see a bunch of emails in my spam folder saying I was charged for the same product and the subscription is active now. These predatory practices have to be illegal. And they do not have a number you can call and the chat function on the site doesn't work and they never email you back. This company needs to be investigated and closed immediately!

I last ordered something from Anese in 2020 with it being delivered in 2021. They are now suddenly charging me twice in two weeks for products I never ordered to an address I haven’t lived at in years! I have sent 4 emails to them requesting cancellation and they haven’t answered one! They did charge my card and I had to dispute the claim! I’m looking for a way to bring this higher. This is ridiculous!

If I could give zero stars I would. I bought stuff from them in 2022 and never ordered anything again. Then 2 weeks ago I was charged $76 for a “subscription”. Which I immediately contacted them about demanding a refund and to cancel my “membership”. They never cancelled it. And today they just took ANOTHER $76!