AneseReviews of anese.co

Terrible!!! Never refunded me and kept promising me they were resending the item.

I used to love this company and their products back in 2021, they were great! I never had any issues and it was the best scrub I've ever had, so I thought why not order during their 2025 Black Friday sale. I have no idea what has happened to this company since then but I ordered in November (#1157) and they have yet to provide ANY shipping details and it is almost February!! I didn't want to believe it was really a scam since they were a good brand a few years back, but I've emailed and email and I get no response! Not even a representative saying there's a shipping delay just absolute silence its so frustrating. This company seems like it fell off the face of the earth and decided to become a scam company.

If I can give 0 stars I would. I have reached out to this company SEVERAL TIMES to try to cancel my subscription and consequently my upcoming order that I HAVE BEEN TRYING TO CANCEL. Well no surprise there's been no response for days until they said they PROCESSED MY ORDER FOR PRIORITY SHIPPING INSTEAD. And now it'll probably take a month or two to get it.

This has been the worst customer service experience. I made a purchase in June 2025 and have been trying to contact your team to either receive my product or get a refund. You keep apologizing but take no real action. To this day, I still haven’t received a clear or satisfactory response.

Scam company that takes your money immediately and never follows up with a shipping order or a tracking number. When you email their customer service they try to string you along by claiming that a ”courier error” is delaying the order. It’ll never ship even if they claim it has. I have no idea why this company is still allowed to operate given that it’s a clearly a scam now

Ordered an item from them for my niece and 2 months passed and have not received the package, I emailed them and keep saying they will process and until they stop replying. It’s been 3 months and no product. They are a scam. Don’t order this product.

Scammers!! I was getting products delivered via a subscription on a regular basis (products never really worked but I was hopeful they would after extended use) and then 1 day I had 6 charges on my credit card. I emailed and emailed and emailed and finally one “person”responded saying they were looking into it and they would refund the charges. But then I got more charges on my credit card on file! Only way to stop the charges was to remove my card from my account but by that time I was out hundreds of dollars. Never heard from them again. DO NOT ORDER FROM THEM!

Literally the most shady business. Non responsive and I can see now it’s a theme - they immediately take the money for the order and then NEVER ship the order. I’ve waited 2 months - and keep getting the run around when contacting them. DO NOT BUY FROM HERE - there are waayyyy better scrubs out there anyways