nl
Can’t get in touch with customer service
Ordered a month ago, have tried 5 times to reach out to customer service and haven’t heard back. Wish I could just get my money back at this point, not worth it at all.

Keeping it real one beauty product at a time. Creators of the original booty scrub and booty mask.
Anese (anese.co) has 171 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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171 approved reviews, newest moderated first
nl
Ordered a month ago, have tried 5 times to reach out to customer service and haven’t heard back. Wish I could just get my money back at this point, not worth it at all.
Heather P.
Received order confirmation email but never got an update for shipping since. Reached out for an update and they asked me to provide my order number, which I did in the original but I sent it again. Reached out 4 more times with no response for an update on this order. Bummed because I wanted to try this product but they’re terrible to deal with.
M B.
They sucks butt big time. I haven't purchase it a long time and I had so many rewards points but gahhh they are no longer doing the rewards program. Anywho, they are terrible with customer service. And they are scammers.
Tammi L S.
Zero stars. I ordered back two months ago via PayPal luckily I disputed it because I never got the products. This place used to be good. Not sure what happened but beware! You will never get a response either
Ahmunaeatchoo
Zero stars. Order placed in November 2023. Received not even half my order after 2 months and constantly having to ask where my order was. They were saying they'd send the rest of my order "soon" but now every time I reach out they do not even respond once they realize they do actually owe me a refund and/or the products I ordered and paid for. EXPENSIVE products. These people are disgusting deplorable thieves and they deserve to be in jail for what they're doing. And they still send marketing emails every day. How is this company still legally able to take people's money? Can we all ban together and sue them? This is an absolute outrage that they keep getting away with this. I DESERVE MY HARD EARNED MONEY BACK ANESE! And all of you at that despicable company should be in jail. Stealing is a crime and you will not get away with this.
Tee P.
Well, sheesh, I totally felt the same as the others with those reviews. I was very disappointed as well for months, but they seem to be up and running once again, ‘prays’! I reached out to someone today via the chat box, *Meg responded. Thank heavens! I also have been waiting for a response since April for a replacement of my ‘Cream Dream’ that came broken upon arrival. So I’m hoping I’ll finally be receiving it very soon :) I luv their products by the way!!
Dee
Never purchased but somehow I keep getting emails from them. I have unsubscribed multiple times and the emails stop for a while. Now I’m receiving emails from them again.
Tara C.
I am disgusted with anese.co. I purchased some beauty products for my daughter for her birthday bash it was supposed to be special she really wanted this stuff she she raved about it she was watching the commercials or whatever online and so I went on and I purchased some quite pricey items and we never received them okay and since then the bank that I was banking with closed down so they took my money and I still get my money back because they closed down and then they anese.co said that they have to give me the money back to that bank when there's no bank account open anymore so I'm screwed right You know I'm going to put it down right here exactly what I bought because I think this is just ridiculous what they stole from me and my daughter 1.)Down with the thickness large bottle 2.)Booty glaze and scrub Duo 3.)In your booty dream set 4.) Play it cool 5.) this is not a C towel 6.)Clean girl bundle 7.) that booty tho 8.) booty glaze 9.) down with the thickness 10. Cream dream And finally 11.) free nudes 24/7 I don't remember how much the stuff costed I'm sure they have it on the website but I am pissed off really pissed off