Anderson Carpet One Floor & Home Reviews | Read Customer Reviews of andersoncarpetone.com

Anderson Carpet One Floor & Home Reviews | Read Customer Reviews of andersoncarpetone.com

Anderson Carpet One Floor & Home reviews

117 approved reviews, newest moderated first

Groenen J.
Jan 6, 2021
notable services at reliable charges
notable services at reliable charges. Outclass customer service.
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Stu C.
Nov 5, 2018
Poor service
My purchases of padding for throw rugs have consistently been delayed and I have often received mixed messages concerning payment and delivery. I will not be purchasing anything from this company again and I suggest others do the same.
Response from Anderson Carpet One Floor & HomeFeb 7, 2019
Hi Stu, As you are now aware, the salesperson failed to inform you upfront that custom cut padding orders must be paid in advance of pick-up so unfortunately the padding was not ready when you expected it. Once we spoke with you and explained what occurred, you were incredibly grateful for the explanation and even more surprised and delighted when we delivered the padding to your door for free, refusing to accept payment. We are so grateful for your business and the second chance!
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Connie S.
Aug 27, 2018
I had a previous excellent experience…
I had a previous excellent experience with Anderson Carpet but Chris and Bill hit it out of the park! I made a measurement mistake and when they arrived to lay the carpet it was too big by several feet. Without a complaint they took it back to the warehouse, recut it, rebound it and gave me rebound extra pieces. They were actually cheerful!!!! Made my day!! They are the best.
Response from Anderson Carpet One Floor & HomeAug 29, 2018
We're always more than happy to go the extra mile for our customers, Connie! Thank you for the compliments about Chris and Bill, we're thrilled to hear she was a great help when purchasing your new carpet. We appreciate your great feedback and recommendations.
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ELLEN
Aug 27, 2018
I purchased an indoor outdoor rug a few…
I purchased an indoor outdoor rug a few weeks ago. it was exactly what I was looking for. Priced fairly and the Staff couldn't be more professional.
Response from Anderson Carpet One Floor & HomeAug 29, 2018
Hi Ellen, thanks so much for the all of the positive feedback. We're so happy to hear you had a great shopping experience with us and we hope to see you again very soon!
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ALAN
Aug 27, 2018
The process of selecting carpet
The process of selecting carpet, delivery, and installation was seamless and easy. Thanks to Ashley Wilson and the installation team for their professionalism.
Response from Anderson Carpet One Floor & HomeAug 29, 2018
Hi Alan, we're so happy you had a fantastic shopping experience with Ashley and our team. We strive to give our customers friendly and helpful customer service at all times and can't wait to work with you again!
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CATHY & S.
Aug 27, 2018
Great service
Great service. Great product. Very professional delivery people.
Response from Anderson Carpet One Floor & HomeAug 29, 2018
Thank you for taking the time to share your great experiences with us, Cathy & Steve! We appreciate the feedback and can't wait to work with you again in the future.
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CLAIRE H.
Aug 27, 2018
The crew that installed our dining room…
The crew that installed our dining room wood floor arrived promptly and cleaned up after themselves and did an excellent job , as did the crew that installed the carpeting and pad in our master bedroom.
Response from Anderson Carpet One Floor & HomeAug 29, 2018
Hi Claire, we thank you for supporting local businesses and are so happy to hear about your wonderful experience with us. Thank you for the compliments to our team and we hope to work with you again in the future. Enjoy your new flooring!
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James
Aug 27, 2018
Great customer service
Great customer service, selection and good pricing. My self and other family members have bought from this establishment over the last 10 years and I do in fact highly recommend.
Response from Anderson Carpet One Floor & HomeAug 29, 2018
We're passionate about what we do and always want it to show through our work, James! Thanks for the great review!
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