AM Home Delivery & Trucking CoReviews of amtrucking.com

Such a horrible service. I am so disappointed with them. I ordered 2 small refrigerators from AJ Madison and they shipped with them. I waited 10 days for them to arrive and 2 more days to arrange the local delivery. Then as per the company they brought them to our address at 6:30 AM couldn't wait until I open the door and left. Now they say that they will deliver after 5 days and in order for me to pick up myself they are asking a permit from the seller. I didn't have such horrible customer service so far. Nobody cares about the customers! Never would recommend!

Horrible service, This needed to be assembled, i was down the street and told driver to take package out and get it ready to assemble and he said no and hung up on me, i seen him and honked my horn and called him and again to stop and he hung up. I called the office, one lady picked up and when i was explaining she hung up, i called again and spoke with Diane and she said they cant turn around. I told her they would of been there for an hour or more because i paid for the install. Horrible customer interaction. Sylvester was the drivers name, i dont want him anywhere near my house to my package.

AM Delivery is bad. Today was the second delivery scheduled, but it did not happen Both delivery men told me the same thing. It's too high, too wide; they need three men. They are playing me, thinking I'm not smart enough to know they can angle the appliance and get it in on a dolly. I told them that one person delivered the old refrigerator. I tell them they can bring it in on an angle with a dolly and turn it sideways instead of the full 30-inch front. I do not believe they want to do the job...just get paid for driving over to Asheville from Charlotte. This is the second failed delivery.

Bought a cooktop and they took 4 weeks to deliver it, when they said 2 weeks. When they deliver it I was not home, and they did not leave it. I called the delivery company and they are charging us $125 re delivery fee. Then I wanted a refund because I find this ridiculous, and AJ Madison charges you with a 35% re stocking fee. I have a contractor waiting. I called both delivery company and AJ Madison and they both said they would call me back with a solution. NO CALLS OR EMAILS AFTER A WEEK OF WAITING. You are the WORST company I have ever dealt with. You make the world a worse place. Hope you go bankrupt.

AM scheduled my delivery for May 6, then called me the day before and cancelled due to their truck having mechanical issues. They emailed me 10 days later to reschedule, stating that it would be delivered on the 20th. Then this morning they called to cancel the delivery, claiming once again that the truck is having mechanical issues. I’ve just cancelled my order and will buy something local. I’m going to agree with all the other reviewers. Just avoid AM Trucking.

I am home delivery drivers came and picked up a $4,000 product from us, ripped off the do not stack cones because they were in their way, flipped the pallet and cargo, and shipped it upside down. Because it's a compressor-based system, is a total loss and because it cannot be shipped even on its side much less upside down. No response.

This company is very slow, refuses to coordinate delivery properly, and is basically incompetent. They scheduled my delivery on a date I told them more than a week prior was not available. When I called them they refused to reschedule delivery for the next day even though the truck was still going to be in my area. I ordered my washer unit on April 3rd. AM Trucking was notified to pick it up from seller onthe 7th, they picked it up on the 11th. It arrived at the distribution center in Colorado Springs on the 15th, which is the date I gave them my availability dates. I called twice more to verify they had mu unavailability dates. The day after my second call I got notified my delivery was scheduled for April 24th, one of my unavailable dates. Now I have to wait at minimum another week for my washer/dryer unit. They refused to allow delivery on the 25th even though the truck was still going to be in Albuquerque. And they started hanging up on me when I called to speak to supervisors.

If you order something and this company is listed as the shipper, cancel your order immediately and order from someone else. I cannot possibly discourage you from using this company enough. This is the slowest shipping company I have ever worked with. Expect several weeks' worth of delays.