AMS Fireplace Inc.AMS Fireplace, a 15-year-old Southern California co. specializes in providing elegant, modern fireplace designs by top brands such as Kozy, Regency, Flare, and others. We work with licensed fireplace installers, architects, and designers all over the n...
AMS Fireplace Inc. (amsfireplace.com) has 152 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Decoration & Interior · San Jose, California
Excellent
Decoration & Interior · Los Angeles, California
Excellent
Decoration & Interior · Ontario, California
Excellent
Decoration & Interior · Agoura Hills, California
Excellent
152 approved reviews, newest moderated first
Ric
Great staff very helpful each step of the way finding the best model. Pricing was very competitive.
Response from AMS Fireplace Inc.Jan 21, 2020
Thank you so much for your kind words Ric! We really appreciate you taking the time out of your day to share this experience with us. We count ourselves lucky to have customers like you.
Todd & G.
Our custom designed fireplace cover is so unique and beautiful, drawing compliments from everyone who sees it. We looked all over for off-the-shelf options, and they were all HIDEOUS and boring. AMS is not inexpensive and due to their popularity, there’s a bit of wait time involved, but well worth it on both counts.
Response from AMS Fireplace Inc.Jan 21, 2020
We're so happy to hear you love your new fireplace! We do definitely hope it was worth all that wait. Thank you for sharing this positive feedback with us, we hope to work with you again real soon.
Lori S.
They designed my fireplace doors. I absolutely love them they are so beautiful and excellent quality. They really exceeded my expectations. The coloring on them is beautiful. They are timeless which is exactly what I wanted.They are very professional showed up on time and the installation was perfect I haven’t had any problem with the mechanics of them they open and shut smoothly and have sturdy hinges. The doors peel really solid.
Response from AMS Fireplace Inc.Jan 21, 2020
Thank you so much Lori for taking the time to share such positive feedback with us. We continue to push ourselves everyday to bring the best customer service possible, so we can continue to make customers such as yourself happy with the end results.
Massi A.
Easy purchase , great service and I love my fire place thank you
Response from AMS Fireplace Inc.Jan 21, 2020
Thank you so much Massi! We hope you continue to love and enjoy your new fireplace!
richard D.
Great quality and service.
Response from AMS Fireplace Inc.Jan 21, 2020
Thank you so much for your positive feedback Richard! We hope to work with you real soon!
Paul M.
Great product, great service but a little on the expensive side.
Response from AMS Fireplace Inc.Dec 31, 2019
Paul, Glad to hear you are enjoying your fireplace door that we installed! I understand that we are not the least expensive nor the most expensive in our industry but we definitely take pride in being the best when it comes to products and services. We make sure that every one of our customers is completely satisfied after every purchase. We very much appreciate your business and hope to hear from you again for your future fireplace needs.
Ciara T.
Beautiful screen and looks gorgeous but very hard to keep clean. Every fire builds up black soot on the glass. It’s also very heavy to move when adding firewood.
Response from AMS Fireplace Inc.Jan 7, 2020
Hi Ciara, It is unfortunate that you have soot building up on the screen. That should not be happening. Here are a few things that may help: 1. Keep your glass door 10-12 inches away from the fireplace if you are burning wood. 2. There might be a good chance that your fireplace needs a chimney sweep. 3. It could be that the air flow is not sufficient in the area that your fireplace is in. It might help if you opened your window slightly for a few minutes before turning on the fireplace to get air flowing a bit in the room. Hope that helps. AMS Fireplace
Ghada A.
Best service and quality work!
Response from AMS Fireplace Inc.Jan 21, 2020
Thank you so much Ghada!