Ronald H.
My experience order to delivery
Initially disappointed with the lack of communication from AMP regarding my order, I then rapidly learned that all communication was via email as they have no over the phone customer service. Started thinking I might have been scammed, however, it all worked out and it finally arrived. Think it took about a month and a half from order to installation. Email customer service ended up being legitimate and the installation was top notch. I love this device, first exposed to it on cruise ship in gym and then ordered it while on the ship as I liked it so much. Super easy to use foe anybody and replaces all weights, it is amazing! I would have given my experience 5 stars but the lack of phone customer service does not warrant 5 stars.
Response from ampMar 23, 2026
Hi Ronald, thank you for taking the time to share your experience with us. We're sorry for any initial confusion with the delivery process. This feedback has been shared with the appropriate team for consideration as we continue to find ways to improve the amp experience. We're so glad you're enjoying your workouts and we can't wait to see all that you will accomplish with amp! Thanks for being a part of the community.




