Esmeralda C.
Overall happy with purchase
Overall happy with purchase, app is a bit hard to navigate at first but overall will recommend

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.
amp (ampfit.com) has 339 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Fitness & Weight Lifting · New York, New York
Excellent

Fitness & Weight Lifting · Brooklyn, New York
Excellent

Fitness & Weight Lifting · Brooklyn, New York
Excellent

Fitness & Weight Lifting · New York, New York
Excellent
Showing 19 reviews with 4 stars · Clear filters
Esmeralda C.
Overall happy with purchase, app is a bit hard to navigate at first but overall will recommend
Abby
Really enjoy this machine! The fact you have a trainer to work with you to help utilize the machine to the fullest is even more amazing!
Response from ampJun 26, 2026
Hi Abby, thanks for sharing your experience. We are so glad that you are enjoying training with amp! If there's ever anything that we can do to improve your experience, please do not hesitate to let us know at [email protected].
JPG
I have to say this is my 2nd review the first one was 5 stars. No questions asked but since I have had the device almost 15 months and with about 253 workouts there are a few issues that are no brainer for me but not for AMP. 1) When you put in a workout you want to do and say you want to work Chest and Triceps and have only 30min. The machine will throw in shoulders. Stomach and maybe some calf’s. It also allows the workout to go past 40 and even 50 min. What is the point of having certain Body parts and a time limit if it does not work. AMP does not get the issue. I am very busy so I may only have 20 mins to work out so I would like my workout to reflect that. 2.)The weight limit is starting to be an issue. 100 lbs is great but for guys like me who have worked out his entire life may need more weight. 3.) Finely I can not find out if I’m able to wash the handles or not. I have done 253 workouts in 15 months. They are getting dirty. Other than these three things I still love my AMP and we have a very interesting relationship. I do not mind paying a membership fee because is always upgrading the software and they take your suggestions very seriously. So when I hear others are having issues I wonder is this the same company. These people are on it and they always want to improve the machine.
Response from ampJun 17, 2026
Hi there, thank you so much for taking the time to share your thoughts and feedback with us. We truly value our community's input as we continue to find ways to improve the amp experience! We've passed along your feedback to the appropriate teams for consideration. Regarding cleaning the handles, you can use any standard gym equipment disinfecting wipes or a mild disinfectant solution. Hope this helps with keeping your equipment fresh for the next 253 workouts! Please reach out to [email protected] if there's any other questions or feedback you'd like to share.
Ryan W.
I want to call out a few areas that excel and really put Amp in a positive light. The customer service team has been lightning fast and professional in their responses to my questions. Not only quick responses, but well thought as well. If these are AI generated, I can’t tell. Installation was white glove and flawless. Really good showing there. I’ve given myself over to the AI recommended trainings and they have been good, but it does not feel ultimately that the AI knows me and my strength capabilities after 5 weeks. I’m going to give it 8 full weeks to see where it leads me and how it adjusts as I gain strength. The team has also fixed bugs in the program realty quickly as well. I have no doubt this system will get better and better over time. I do wish they had a pro version that supported more compound movements like bench press. Happy overall and excited for my wife to get going on this with me. Ryan
Response from ampMay 26, 2026
Hi Ryan, thank you so much for taking the time to share your experience and thoughts with us. We truly appreciate the feedback! Please do not hesitate to reach out to us at [email protected] if there's anything else that we can do to improve your experience. We can't wait to see all that you and your wife will accomplish in your workouts!
Ryan G.
Decent service took a while for them to contact me for setup, but I’m happy with the product so far. Would be 5 stars but havnt had it long enough.
Response from ampMay 20, 2026
Hi Ryan, thank you for sharing your feedback. We truly appreciate your patience, and we're so glad that it was worth the wait. Please do not hesitate to reach out to us at [email protected] if there's anything we can help with!
Dee W.
Equipment was installed much too high. I cannot reach top setting nor adjust angle of arm to upmost setting. Being too high also makes several of the exercise positions impossible or very ineffective. Will need to move equipment down closer to baseboards. Please instruct your installation teams to be careful of height installation.
Response from ampMay 12, 2026
Hi Dee, thanks for sharing your experience with us. We're sorry there was an issue with installation. Our team is already in touch with you directly to get this resolved. We're here to further support if anything comes up!
Jonathan
The Install experience was great and the people who came to set it up were very friendly. The device is smooth and quiet to operate while the app is user friendly and the workout experience is fun. Using the device is very easy. The single screen with dial really is fantastic and very smooth to operate. There is some work required from Amp to refine the algorithms used for creating workouts as it does have some quirks. For example, working out the same muscle groups on consecutive days and one workout that had 90 overhead tricep extensions in a row (5 sets of 12 followed by drop set). The accessories are of very high quality; however, the double handle provided is excessively long and there should be an option to get one that is about 12” shorter. The excessive length often forces you to stand beyond what’s recommended for the workout area which will be awkward for those who have the device set up in smaller spaces. I did buy the optional storage rack for the accessories and while it does the job well to hold everything, I do not feel it’s worth the $110 cost for what amounts to an 18” laser etched strip of aluminum. But again, this is optional. Overall, this is a fantastic product and I would recommend to others.
Response from ampMay 14, 2026
Hi Jonathan, thank you for taking the time to share your thoughtful feedback with us! We are glad that installation went well and that you are enjoying your workouts with the amp device. We've passed along your feedback to the rest of our team related to the workout programming as well as the dual handle and accessory rack. We will continue to use member feedback like yours to improve the amp experience. Thanks for being a part of the community, and please do not hesitate to let us know at [email protected] if there's every anything else that we can do to help.
Ronald H.
Initially disappointed with the lack of communication from AMP regarding my order, I then rapidly learned that all communication was via email as they have no over the phone customer service. Started thinking I might have been scammed, however, it all worked out and it finally arrived. Think it took about a month and a half from order to installation. Email customer service ended up being legitimate and the installation was top notch. I love this device, first exposed to it on cruise ship in gym and then ordered it while on the ship as I liked it so much. Super easy to use foe anybody and replaces all weights, it is amazing! I would have given my experience 5 stars but the lack of phone customer service does not warrant 5 stars.
Response from ampMar 23, 2026
Hi Ronald, thank you for taking the time to share your experience with us. We're sorry for any initial confusion with the delivery process. This feedback has been shared with the appropriate team for consideration as we continue to find ways to improve the amp experience. We're so glad you're enjoying your workouts and we can't wait to see all that you will accomplish with amp! Thanks for being a part of the community.