AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States.From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve.Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
AmeriGlide Distributing 2019, Inc (ameriglide.com) has 570 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
AmeriGlide Distributing 2019, ameriglide.com
Website
ameriglide.com
Category
Physical Aids
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
From start (Roger) then insulation (Kevin). 5 stars would definitely refer them to everyone i know. Price matching didn't hurt as much as I thought it would.
Response from AmeriGlide Distributing 2019, IncFeb 16, 2026
Thank you so much for the 5-star review!
We truly appreciate you taking the time to recognize Roger and Kevin. Roger works hard to make sure everything is clear and comfortable from the very beginning, and Kevin always aims to deliver top-quality work with professionalism and care.
We’re also glad to hear the price matching helped make the decision easier than expected — we always want our customers to feel confident they’re getting both great value and great service.
Your referrals mean the world to us. Thanks again for your trust and support!
- The AmeriGlide Team!
AR
Anna R.
Amazing customer service and honest people
My representative was Kelly, I am fully satisfied with the way he handled everything. Very knowledgeable and absolutely amazing to work with . No pressure sales , just good communication and honest feedback . Companies need more representation like this !!
Response from AmeriGlide Distributing 2019, IncFeb 16, 2026
Thank you so much for the incredible feedback!
We’re thrilled to hear how positive your experience was with Kelly. He truly takes pride in being knowledgeable, transparent, and easy to work with — and it means a lot to know that came through so clearly. Creating a no-pressure environment with honest communication is exactly the experience we want every customer to have.
We couldn’t agree more — Kelly is a fantastic representative of our team! We’ll be sure to share your kind words with him.
Thank you again for your trust and support!
- The AmeriGlide Team!
CC
Carmel. C.
Hi Andres
Hi Andres, I hope that you have the opportunity to read this. I can’t tell you how much I appreciate all of your detailed help answering all of my questions and following up with me. Those are things that I don’t get a lot of during this during this time people are not as considerate or understanding, but you were very understanding and considerate, and you were very efficient. I love the fact that you did follow up and you took care of all of my needs, even went down to the measurements showing you pictures and you know, helping me make my final decision and also helping me with the budget. I thank you thank you thank you and it’s team members like you that make your company a great company and I did get good reviews on the company and I’m sure part of it because of you thank you so much for all you’ve done to help me and maybe it might work out again in the future who knows I might be moving you take care and stay safe Andreas.
Response from AmeriGlide Distributing 2019, IncFeb 13, 2026
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and are grateful for the opportunity to assist you.
Andres will be especially pleased to hear that his follow-up, attention to detail, and dedication made such a positive impact on your experience. Providing clear communication, thoughtful guidance, and personalized support — right down to measurements, photos, and budgeting — is exactly the level of service we strive to deliver to every customer.
Your feedback not only means a great deal to Andres, but to our entire team. Reviews like yours motivate us to continue setting a high standard of care and professionalism.
Thank you again for your trust and support. We would be honored to work with you again in the future, and we wish you all the best in whatever comes next!
- The AmeriGlide Team!
AA
Alyssa A.
Colin is the best!
Colin was very insightful, answered all of our questions and made the process a breeze.
We chatted on the phone and via email we were 90% onboard with AmeriGlide and the exceptional service provide it by. Colin, put us at 100%
Response from AmeriGlide Distributing 2019, IncFeb 9, 2026
Thank you for your wonderful feedback! We’re thrilled to hear that Colin was insightful, answered all of your questions, and made the process so easy. Providing exceptional service is our goal, and it’s great to know that Colin helped make you feel completely confident in choosing AmeriGlide. We truly appreciate your trust and kind words!
- The AmeriGlide Team
RI
RICHARD
Andres was very professional and…
Andres was very professional and knowledgeable. He made the process smooth as silk. He’s a huge asset to your company
Response from AmeriGlide Distributing 2019, IncFeb 6, 2026
Thank you so much for your kind words! We’re thrilled to hear that Andres provided a smooth and seamless experience. His professionalism and knowledge truly make a difference, and we’re proud to have him as part of our team. We appreciate you taking the time to share your experience! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
SE
Sharon E B.
AMERIGLIDE - the VERY BEST COMPANY!
The day before I was having total knee replacement surgery, I had an issue with my Ameriglide Rave ll chair lift. I called tech support in a complete panic. The tech I spoke calmed me down and assured me he would do his best to get the problem fixed. My son in law, Glenn. installed it and could not be available talk to the tech until after work. The tech would be gone by that time, so he gave me his personal cell so he could be contacted when Glenn was available. They worked on it together for probably 30-45 minutes and resolved all the issues! I will forever be thankful that this kind and supportive tech went above and beyond to provide the best support available! I do believe this is an excellent company and recommend that anyone with mobility problems select Ameriglide to work with!
Response from AmeriGlide Distributing 2019, IncJan 28, 2026
Thank you so much for sharing this heartfelt review. We’re incredibly glad our tech support team was able to step in during such a stressful moment and help get everything resolved before your surgery. Going above and beyond for our customers—especially when it truly matters—is exactly what we strive for. We’re grateful for your trust in AmeriGlide and truly appreciate your recommendation. Wishing you a smooth recovery and all the best with your knee replacement!
- The AmeriGlide Team!
MA
Mark
Did a goggle search looking for a stair…
Did a goggle search looking for a stair lift and came across this company. I went to order a lift but couldn't get payment through, so I called and got Andres Avila as an agent and went through the process of ordering a chair lift. He was able to order a chair cheaper then what it would cost through the web site. Order placed and then got email saying they had trouble with payment. I called bank to find out there was a limit on card for fraud protection, they raised it and I emailed Andres Avila that they now can get payment. I soon got email from from Andres Avila with a receipt. This was placed on 01/09/26 and got lift on 01/15/26. I decided to install myself only due to my skill set and took me about 3 hours to install. I'm overall pleased with their product and their service. Thank you Andres Avila
Response from AmeriGlide Distributing 2019, IncJan 22, 2026
Thank you for taking the time to share your experience! We’re glad Andres was able to assist you through the ordering process and help find the best value for your stair lift. We appreciate your patience while the payment issue was resolved and are happy to hear everything was completed smoothly afterward. It’s great to know your lift arrived quickly and that your self-install went well. Thank you for choosing AmeriGlide, and we’ll be sure to pass along your kind words to Andres!
- The AmeriGlide Team!
KC
Katherine C.
Good Customer Service, Excellent Installer
Overall, the experience based on the installer, Gavin S., and Customer Service was very good. I purchased the unit in November 2025 for physical health reasons, and the unit was just installed on 01/09/2026. I would not recommend the salesperson (Colin) for several reasons (he could not remember me nor recall the details of my transactionand was always 'at the beach' or on vacation). AmeriGlide explained how their salespeople talk to hundreds of potential customers, but if that is true, then when there is finally a cash sale, one would think that would be memorable. In the meantime, I purchased a second stairlift from a competitor, which was installed in less than three (3) weeks from purchase for my first floor to the basement because of the salesperson, the long wait for installation w/AmeriGlide, price, and other factors. The AmeriGlide installer, Gavin S., was very professional, knowledgeable, and experienced, and went out of his way to help me. He explained how to use the stairlift and how to obtain help if needed. He provided extra help and was very understanding about my needing to use a wheelchair/walker to let him into the house. Overall, except for the sales transaction and the long wait for installation (seven weeks), I am very pleased with the RAVE2 unit.
Response from AmeriGlide Distributing 2019, IncJan 12, 2026
We’re pleased to hear that your overall experience with Customer Service and the RAVE2 unit met your expectations. At the same time, we sincerely apologize for the frustration you experienced during the sales process and for the longer-than-expected installation timeline. This situation is out of the ordinary and not representative of the level of service AmeriGlide strives to provide.
Thank you for your feedback and for choosing AmeriGlide. We value your trust in us and appreciate your choosing AmeriGlide.
- The AmeriGlide Team!
