AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States.From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve.Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
AmeriGlide Distributing 2019, Inc (ameriglide.com) has 570 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
AmeriGlide Distributing 2019, ameriglide.com
Website
ameriglide.com
Category
Physical Aids
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We have installed many Stairlifts and Vertical Platform Lifts purchased through Ameriglide and we couldn't be more satisfied.
Response from AmeriGlide Distributing 2019, IncMar 10, 2026
Thank you for your continued support! We’re glad to hear you’ve had such positive experiences installing our stairlifts and vertical platform lifts. We truly appreciate your trust in AmeriGlide and look forward to working with you again!
- The AmeriGlide Team!
WM
William M.
So far so good
So far so good, let's see how install goes.
Response from AmeriGlide Distributing 2019, IncMar 9, 2026
Thanks for your feedback! Glad to hear everything’s going well so far. Thank you for choosing AmeriGlide!
MF
Mike F.
On time returning calls making an…
On time returning calls making an appointment. Appeared on time for installation and did a quality job on the installation in minimal time. Took extra time demonstrating equipment and answering all of our questions . I was very pleased with the purchase and installation
Response from AmeriGlide Distributing 2019, IncMar 6, 2026
Thank you for the great feedback! We're glad to hear the scheduling, on-time installation, and equipment demonstration all met your expectations. We appreciate your support and are happy you’re pleased with your purchase and installation.
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
BW
Brenda W.
Colin was fantastic to work with
Colin was fantastic to work with. Very pleasant and answered all questions. He worked this all out with my brother since I was in the hospital and was extremely helpful. We both enjoyed working and conversing with him. He treated us with friendliness and was always joyful. He is superb at what he does. I’d give him a 10 plus with personality. Hope the installation is as good as Colin.
Response from AmeriGlide Distributing 2019, IncMar 4, 2026
Thank you so much for your incredibly kind words! We’re thrilled to hear that Colin made such a positive impression.
We truly appreciate you taking the time to share this! If there’s anything you need along the way, we’re always here to help.
- The AmeriGlide Team
RH
RICK H.
Abbie was very friendly
Abbie was very friendly, professional and knowledgable regarding the product, a big reason why I made the purchase was because of her, thanks Abbie.
Response from AmeriGlide Distributing 2019, IncMar 2, 2026
Good morning! Thank you so much for your kind words! We’re thrilled to hear that Abbie’s friendliness, professionalism, and product knowledge made such a positive impact on your experience. We’ll be sure to share your feedback with her! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
April 8, 2026 update:
Our issue has now been satisfactorily resolved following a service visit arranged by AmeriGlide. The technician who came on-site was excellent — knowledgeable, professional, and effective. We have only positive things to say about his work.
In retrospect, the root cause appears to have been related to the original installation (performed by an independent contractor, not AmeriGlide), combined with difficulty accessing effective support early in the process.
From a customer perspective, this situation highlights a gap: while AmeriGlide provides the product and warranty, resolving issues can be challenging when coordination between installer and manufacturer support is not seamless. Additional installer support resources or certification standards could help prevent similar situations.
We are ultimately satisfied with the outcome, but it took approximately six months to reach resolution.
Response from AmeriGlide Distributing 2019, IncMar 2, 2026
We’re truly sorry to hear about your father’s experience. We understand how important this matter is for you. AmeriGlide strives to ensure the best service for all of our customers.
Our records show that this lift was purchased and installed through an independent contractor. As the distributor, AmeriGlide supplied the equipment and provides parts coverage under the manufacturer’s warranty, while installation and on-site labor are handled by the installing contractor or a local authorized service provider.
That said, we are here to help. We can support your original installer through live technical assistance, or we can coordinate a factory-trained technician in your area to service the unit. Service visits of this nature are typically well below the amount referenced, and our goal is to help facilitate a fair and practical resolution.
Our goal is to ensure your VPL is working properly and safely. Please call us at 1-800-580-0831 or email [email protected] for further arrangements.
- The AmeriGlide Team
3-5-2023
In response to your most recent reply,
To clarify, AmeriGlide’s role in this transaction was as the product distributor to a third-party. Mr. Pierce did not purchase the equipment from Ameriglide nor did Ameriglide install the equipment.
The manufacturer’s warranty covers parts, and AmeriGlide fully honors that warranty. Labor warranties would be covered by the respective installation company you hired.
When Mr. Pierce contacted AmeriGlide for assistance; he was offered several ways to assist in getting the lift operational, including technical support and referral to a qualified local installer who could evaluate and repair the unit at a significantly lower service cost than the factory technician travel option that was discussed.
Our goal remains the same — to help restore the lift to safe working condition. We remain willing to assist.
RS
Randy S.
I installed two units on a curved staircase.
Received shipment quickly and I was doing a self install on two units on a curved staircase. The installation took about two hours per unit. I was hesitant to do the installation myself but it turned out well and the instructions were clearly provided.
Response from AmeriGlide Distributing 2019, IncFeb 27, 2026
Thank you for sharing your experience! We’re glad your shipment arrived quickly and that your self-install went smoothly. It’s great to hear the instructions were clear and helpful.
We appreciate your support!
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
DB
Dennis B.
First of all
First of all, we never expected to be at the point in our lives where we would need a stair lift chair. My wife reached out to your company and the return contact was made a day later. The sales tech was very informative and respectful of our situation. I had measured our location and had questions, and he had the answers. He was very helpful and friendly. We are excited to install the unit and make life easier for my wife.
Response from AmeriGlide Distributing 2019, IncFeb 26, 2026
Thank you so much for your kind words. We understand that needing a stair lift isn’t something anyone plans for, and we’re honored you chose us during this transition.
We’re glad our team was responsive, informative, and respectful of your situation. It’s wonderful to hear you’re excited about the installation and the added ease it will bring. Please don’t hesitate to reach out if you need anything—we’re here for you every step of the way.
- The AmeriGlide Team!