AmeriGlide Distributing 2019, IncReviews of ameriglide.com

Our organization ordered and paid for a stair lift in February of 2020, and as of September 22, 2020 we still have not received the stair lift. No one will return our calls, and have not received a refund.

I worked with Kelly. I had tried another company and had to deal with a complicated process of getting the information about my stairs to the company. It did not work. They had high pressure sales tricks and after all that it was $1000+ higher in price. That is not what happened with AmeriGlide and you're rep. Kelly. Easily completed the measurements had a quote instantly and now it's on order and on its way. Very much appreciated the non High Pressure sales. Also the entire process took very little time.

The vertical platform lift was delivered on a pallet with a truck that included a hydraulic lift, which was used to lower the unit to the ground. The driver had a pallet mover and used that to move the unit into my mother's garage exactly where I wanted it. The assembly instructions and video were easy to understand - I had only a couple of questions for clarification which were cleared up with a phone call. My mother (age 92) has been using the unit now for 4 1/2 months. It works perfectly. It has been such a blessing. Before, using the stairs, her hips hurt painfully. Now she has the desired mobility without any pain. My sister, my mother, and myself are so happy. The entire process was very pleasant. I would recommend this unit to anyone.

Our process to purchase a chair lift started April 30, 2020 with an initial required deposit to get expert measurements for the rail that the chair would travel. The purchase of the chair lift was paid in full June 6, 2020 and was to be installed by July 1, 2020. Actual installation was on July 31,2020. Upon installation 3 things were discovered: 1. An intermediate charge station, that we paid for, could not be installed. 2. The circuit board to run remote control of the chair was defective. 3. The emergency stop switch was also defective. It is now September 20, 2020 and there has been no effort by Ameriglide to have a technician replace parts, which I have, or to refund money for the intermediate stop. We are very disappointed over the whole process. Only positive note, is that we did receive a refund for all the problems we had in getting the chair lift prior to installation. Our order had gotten lost, and until high level intervention, no one was working to find our order. The sales person that helped get order started was of no help.

I placed my order in May and I'm still waiting for installation to be completed. The installation technician, Paul Monte seem only semi adept at making e xcuses. He can't even remember his own lies.My advice would be if you find out that Paul Monte is doing your installation, cancel your order

Good price, very nice design, easy to install.

Excellent. Easy to install

I bought an AmeriGlide chair lift for my parents. It was shipped in three boxes with Fedex tracking, so I could be there when it arrived. It arrives in three boxes, total weight of all three boxes is 175 lbs. It arrived on a Friday. The install was scheduled on Tuesday for Thursday. The installer called ahead and gave me 90 minutes lead time to get there. He was professional and courteous. The install took about 90 minutes. He also took the boxes and vacuumed the stairs, leaving everything clean. The Chair Lift works as soon as it is installed. The installer stayed with us to show us how to pivot the chair at the top of the stairs so you are exiting forward, as opposed to sideways. My parents are very pleased with the chair. It greatly improves the quality of their lives.