Gabe
I've been waiting for my bike for two weeks
I've been waiting for my bike for two weeks

We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)
Americas Bike Company (americasbikecompany.com) has 414 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Gabe
I've been waiting for my bike for two weeks
Don V.
Delivered on time and the customer service I needed after receiving my bicycle was impeccable.
Jay
Great customer service and prompt delivery.
John C.
Incredible company , best cistomer service , quick and responsive
Kurt D.
The worst place to send your hard earned dollars , 700.00 dollars and they would not return my calls or give me info on where my bike was so after calling four times they found my bike in another state so the internet says three to five days for shipping it essentially shipped for two weeks . Customer service is last . The money was the only concern. Online purchase is a nightmare with American bike company. My money was in there hands and all I could do is hope someone would answer the phone .
Response from Americas Bike CompanyAug 19, 2017
Hey There Kurt, Your review of our time frame was completely accurate. You ordered the bike on the 3rd of the month and it was not delivered until the 17th. This is a 10 business day turn around which we are not proud of. It also looks like we stumbled in our communications with you during this process. We sincerely apologize for these mistakes on our part and have issued you a partial refund for your inconvenience with this order. We pride ourselves on our customer service and do not allow a mistake like this to go without compensation. I hope that we can earn your business again in the future. Thank you, Nik
Lester
Outstanding customer service is a under statement in my opinion honestly one of the best experience I have had with purchasing anything online. The level of care the I was give was out of this world thank you so much. The bike came very well protected and it was a amazing price. Absolutely love the bike and would by my next one from American Bike Company. Keep you the good work :-)
Max
They had the bike I wanted for an unbeatable price. They got it to me fast and there were no issues. I'd definitely buy from them again.
Stefanie
Great experience with Americas Bike Company. Customer Service replies in less than 1 day. My bike was delivered in perfect condition. 100% Recommended.