Eric
One problem the left pedal did not bite …
One problem the left pedal did not bite so I couldn’t get it to tighten so had to bring to local bike shop also the seat post had to be cut was way too long for a medium but otherwise really nice

We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)
Americas Bike Company (americasbikecompany.com) has 414 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Eric
One problem the left pedal did not bite so I couldn’t get it to tighten so had to bring to local bike shop also the seat post had to be cut was way too long for a medium but otherwise really nice
Linda
Excellent customer service. The bike I ordered was damaged before it was shipped to me and a replacement can not be here before Christmas. Not only did Nik let me know right away, he suggested multiple bikes similar to the one ordered that could be here by Christmas and offered a discount. I would recommend this company to anyone looking for a bike!
Naoma
I am so happy with America’s Bike! I placed my order and was concerned about shipping. They went out of their way to make sure it got to Kansas the next day for me. I would definitely recommend them. Very friendly and accommodating!
B N.
We all have many options to buy items locally and online, however I choose to buy my bikes and parts from Americas Bike Company for a reason. They have the best prices and phenomenal customer service! I highly recommend Americas Bike Company!
Jesse
I received my son's bike right on time and once I put the bike together there was a little hop in the wheel but America's bike company is helping right away they have been nothing but courteous and professional. I'm a first time customer but now a customer for life thanks again America's bike company
Stoney
A trust worthy company but customer service was ok, i never got any emails or and updates on where or when my package was due to arrive and when i called the fisrts time a week after i ordered it they said it would be another week till it would arrive. A week later no package, no updates on the package, so i called again and then they told me another week. Love the conpany and the bike but just the service ikinda sucked.
Response from Americas Bike CompanyDec 14, 2017
Hi Bret, I sincerely apologize for the lack of communication on your order. This time of year always bogs things down a bit but you should have received automated emails confirming your order and the shipping window. I will make sure that we work on this to ensure that future orders are communicated more effectively. I am glad that you are enjoying your bike and we hope to earn your business again in the future. Thank you, Nik
Deforest
Excellent Service I will be doing business with Americas Bike Company in the near future!
Diane
The bike I was sold was suppose to be fire engine red per photo... the bike I received is a rust orange/red color. The color was important bc it was a retirement gift to a fire fighter.