America's Best Contacts & EyeglassesReviews of americasbest.com

We had an appointment at 12:50 p.m. We arrived at 12:51 to find out the doctor had left and would not be back for an hour and a half. No phone calls to let us know!

Went to one in turnersville nj to get my first contacts.The ladies that work there are awesome!! I loved the way the talk to you like a person not another customer.I had such a great experience there especially ANDREA,she's so funny and personable I wish everyone was like her ,the world would be a much happier place .And if she sees this "ET is still in the house"

Big KUDDOS to the 2 receptionists Monica and Erica and the Tech Laquitta as well as the Dr. were so generous, helpful and thorough to assist me with all of my eyecare needs. The Dr. was so kind and she was most helpful to explain the pros and cons of vision care. I would highly recommend this location.

Place is total chaos I am still waiting for my glasses from March 6 2024 nobody knows anything I have been getting the run around the entire time and here it is April 5 2024 and still NO GLASSES. I will NEVER do business with then again EVER

Very very unimpressed. The eye doctor himself was great. The way they operate the insurance claims is way bogus. I know exactly what my insurance covers and they literally tried to screw me on cost. 10/10 do not recommend

About 4 months ago I visited the Waynesboro location for America's Best Eyeglasses. I was trying to order a pair of Blue Light glasses for my daughter. After 13 trips to this location, they could not seem to get the RX correct. I discussed this with many managers and still no resolution to my problem. Finally, I met Caroline Via, the new manager. She quickly jumped thru hoops to make me smile again. She sent my daughter to the Harrisonburg, VA location where the optometrist gave her another exam to correct her RX. The manager at that location Melissa Kyger rewrote her order. Finally by the 14th visit, the glasses were right!! If it wasn't for Caroline's determination to make me happy and make this right, I would not be happily returning to this location. As long as Caroline is still there watching over us, I will continue to visit this facility. I am a very satisfied customer at this time due to her.

We had brought a script to America’s Best to be filled pre-surgery for my son. So he didn’t wear them till he had surgery the end of January 2024. So we had a follow up the next day and had to bring his new glasses. So the doctor asked if they were the new glasses without the prisms in them. So I said they are the new ones and shouldn’t have the prisms. Well she checks them out in her machine and what does she find? The prisms are in his new glasses. Unbelievable. So I write to America’s best and they admit it was their mistake and replace his lenses. (1star for that) So as soon as I pick the new lenses up, I head right over to the doctor’s office to have them check to see if the script is correct. This time it is. So this is NOT the 1st time this happened to my family. My oldest son had an eye exam from them and got his glasses and shortly afterwards he started getting headaches daily. So we see the neurologist and he figured out it was the glasses. So I take him back to a different location and they redo the exam and send out for the new glasses. So again shortly after getting his glasses he not only was getting daily headaches. He was now getting dizzy. So the neurologist scheduled a MRI of the brain to see if something else was going on. So MRI comes back clear. So yet again it is the script. So we pay to have an independent ophthalmologist do his exam and we bring the script back to America’s Best. So the say to us this is the last time we will be correcting this script. Unbelievable. Since then we have been bringing them scripts to fill believing they couldn’t mess them up because they were sending the order out. Well NEVER AGAIN. How many of you are walking around with the wrong script? If you do happen to have or go there for glasses. Go have someone else put them on the machine that will read the script. I feel as if they are giving people the wrong script. So that they will need new glasses every year. These parents will NEVER go back to America’s Best. They should be called AMERICA’s WORST. If you value your eyes I would suggest NOT shopping there.

Super quick eye check took over an hour even after having an appointment.