Madison D.
Location in Avon, Ohio
The location in Avon had great customer service. Debbie and Jacob were great. Everyone was very warming and kind.
Two pairs of glasses for $69.95, including a FREE eye exam! Come see America's Best Contacts & Eyeglasses for your prescription glasses and contact lenses!
America's Best Contacts & Eyeglasses (americasbest.com) has 358 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Madison D.
The location in Avon had great customer service. Debbie and Jacob were great. Everyone was very warming and kind.
J P.
Don't waste your money here. I got lured in with one of their two for one eyeglasses specials and ended spending way more after they explained why I needed to. But that wasn't the real problem. Both pairs of glasses have this terrible fish bowl effect I feel like I'm going to fall down stairs! I also need to ride my bike occasionally to commute and I would never dare with these I'm afraid I would fall. When I finally got in to see if they could adjust the glasses the woman clicked on the computer and basically said to get lost I was 'expired'. I'm still wearing my old glasses from BEFORE I went into America's Worst Complete waste of money and zero for service
Samantha
Isabella at the Clairmont location fixed my bent frames very quickly and they looked and felt good as new!! Great experience here :)
Jonathan M.
Janaf shopping center in Norfolk, Va is the worst place Ive ever experienced in a business period! This is the worst eye glass company also. I was given the wrong prescription twice, my glasses were supposed to be scratch resistant, glare resistant, and insured is what I PAID FOR! My glasses are scratched up, the glare from on coming traffic is in my eyes, and I got no help with this but attitude from employment here. I will NEVER return to this company or location, and I RECOMMEND NO ONE GO TO THIS COMPANY OR LOCATION. THEY ARE RUDE, AND DONT GET YOUR PRESCRIPTION CORRECT, AND REFUSE TO FIX THE ISSUE.. I highly suggest TAKE YOUR BUSINESS ELSE WHERE!!!!
Lisamarie S.
I was an optician for over 10 years.. this was truly the worst experience ever! They put me in contact lenses that I couldn't even see out of and they let me leave with wearing only one and that one wasn't absolutely clear either.. cannot get in touch with the doctor after you have your tele doc experience no doc on site.. cannot be reached again when you come back you don't even see the same doctor which is virtual.. the tech on my second trip didn't know how to work the equipment I got hit in the face by one of the heavy metal pieces of equipment left a bruise on my nose.. it was horrific left there with only one lens working.. doctor did not listen to what I was saying put me in something that was overly prescribed.. and to communicate with staff they do not listen nor do they have any power to resolve issues.. save your money save your insurance and go to my eye doctor.. this location Lincoln Way East Chambersburg is absolutely awful America's Best is one of the worst establishments I've ever been to
Di
Absolutely ridiculous. Appt. at 12 noon. and was waiting for almost 2 hours to get new glasses. They did not have enough people in sales according to gal in the front. She could not cash me out because she didn't know how to. Went to get someone and they were busy while others on lunch. Not enough people. Lady before me was there for over 2 hours and had to leave like myself. So she rescheduled. Paid 69 for finally someone was ready to see me after almost 2 hours then tried to tell me to pay for more and more and more. Bait n switch is an understatement. I am going back to my old eye doctor because I thought why not try someone new less than 2 minutes form my job instead of driving almost 1 hour and 1/2 to my dr. office I have had for more than 20 years. Well that was a mistake. So, I asked for the corporate number, finally got through for the man to tell me the store manager will call me back because she is busy in the store, so I asked can I be connect to DM or email or something and all the CS rep was able to give me was their name nothing more. SO, now I paid 69 wasted bucks for NOTHING but misery. STAY FAR AWAY FROM THEM!!! I was stupid for even trying someone new.
William A.
Amazing crew! From Rajani at reception, Marie the optician, Khadijah the assistant manager (an amazing help!) and Gina the GM. Not only did I get an awesome pair of glasses, but they helped me over and over again when I needed them resized. So thankful for this crew!!
Joe
Receptionist is extremely unprofessional. Was more concerned with wrapping up in her silly rug rats coat then helping customers. Witnessed her yelling at customers and acting very immature. My wife and I won’t be back.