American TallReviews of americantall.com

The quality of all the products are exactly what you pay for. They are long enough and made of great fabric that will not wear out. American Tall is also great with returns and exchanges if soemthing does not fit right. It is my go to store for pants and long sleeve shirts!

Updating my post, since I was finally able to get in touch with someone. I’ve received my order and the dress is absolutely perfect! Can’t advise on the quality of their clothes because I still haven’t received the items i paid for. I received an email over 10 days ago that my items have shipped, but it’s still showing the carrier is waiting to pick up the package. So it looks like they just created a label and it’s still sitting there. It’s impossible to talk or email with someone at this company and it’s looking like I am going to have to dispute the charge on my credit card. Super disappointed, as I was really excited to try their clothes.

As a 6'6" woman, finding clothes that actually fit—and look good—has always been nearly impossible. Sleeves too short, pants hitting mid-calf, waistlines in the wrong place… I’ve dealt with it all. Then I found American Tall over four years ago, and it’s been a total game-changer. American Tall understands the unique needs of tall bodies. Their women’s collection is thoughtfully designed with longer inseams, proper proportions, and cuts that don’t sacrifice style. From jeans and leggings to blazers and coats, every piece I’ve ordered fits like it was made for me—and that’s a first. What I really love is that I don’t have to choose between fit and fashion anymore. Their pieces are high quality, super comfortable, and actually on-trend. I’ve built a wardrobe I feel confident in—and I’m constantly getting compliments. If you’re a tall woman who’s tired of compromising, I can’t recommend American Tall enough. It’s a brand that truly gets us.

Non-existent customer service. I ordered items, paid for expedited delivery, received a notification that the label was create, then... nothing. I reached out via email and chat and... nothing. The AI bot couldn't provide an update and I was never connected with a person during the hours they are meant to be staffed. I am still awaiting an email response to the message sent 4 days ago. What's most frustrating is that I ordered these items for a very important occasion. That day will come and go before I hear from these scammers. I would have spent my money elsewhere had I known this is what I'd encounter. Amazingly, I came across this site and it looks like they're doing a fine job of responding to the complaints here! Maybe I'll finally hear back from them. This was my first experience with this company and is guaranteed to be my last. Sincerely, A Very Disappointed Customer

I would give a 0 but that’s not an option. I ordered on May 3rd & paid for expedited shipping & it’s never arrived. No customer service except a robot you text with. Supposed to get back with me in 1 - 2 business days. On top of that, they say it was delivered but when I track it, it says label created awaiting package.

I am a 6'1, 150lb, 42 year-old woman, for all of my life I have struggled to find clothing that fits my body. I have very long arms and legs and as a previous athlete and now mom of 4, my body has gone through many different stages. I first found American Tall during the fall 2023 and decided to order just one long sleeve shirt and sweat pants. I was SHOCKED! The extra long sleeves were almost too long and the pants went over my feet, and I wasn't swimming in them, they were fitted and cute! I was sold! For the first time in my life I had clothes that felt like they were made for my, tall, skinny, body. Since then I have ordered many shirts, pants, rompers, dresses, sweaters, socks, workout clothes, it has become the only place I buy clothes from. I have ordered a couple things that didn't fit the way I wanted them too, and I was able to easily return them and order new items. They frequently have deals and discounts which is wonderful, I just took advantage of a 25% off deal and my new outfits will be coming in a few days! This company is amazing all the way from the business/customer service to the products themselves. I am so glad I found them and can't wait to buy clothes for my kids. None of my children will have to spend years wearing clothes that don't fit their tall bodies, like I did. Thank you so much American Tall!!!

I am so glad I found American Tall. I have searched for years for clothes that look nice and fit well. I have a few pieces from them now and I have been very satisfied with quality for all of them besides one and the team was happy to hear my feedback to improve on that specific design in the future.

I ordered some shirts after triple checking whether there would be any issues with customs. They had highlighted on multiple pages that the deliveries in North America are not subject to any additional fees, only potentially some local tax. Lo and behold, the parcel arrives in us and the price for customs is more than 200% of the price I paid. I tried contacting customer service- online chat was useless and they don’t even have anybody monitor it. I sent an email as well- no reply. I’ve reached out to my CC company and arranged for a refund. I suggest steer away from this scam. Update 05/15/25: They replied to my email stating that they can reship it or issue a refund. Could be because I refused the delivery, or because my CC company has begun the process of dispute. Either way, I suggest avoiding until they sort out their customer service and duties. Update 6/18/25: I finally received all of my money back. Nadia has been helping me out through the whole process (which was lengthy and complicated, apparently due to the fact that I started the dispute through my CC provider and the fact that they carry out their transactions through Shopify). I’ve decided to change my rating as it definitely is a legit website, and I believe that it was a one-off accident due to the current political climate. I’m not sure if I will risk buying stuff from them again, potentially one they have things figured out.