American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.
American Tall (americantall.com) has 363 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
americantall.com
Website
americantall.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Items having incredibly inconsistent sizing. Cheap quality, and terrible policies. Their jeans are truly awful. Fully made of spandex. Dont fit well, stretch to no end. Go from one size after a wash to 3 sizes up later that day. Dont hold their shape. Dress pants pill immediately after washing. Dont fit womens curves. Their lengths are all over the place too. One item was wayy too long. Others are too short. Over priced for what is provided. Not going back.
Response from American TallOct 21, 2026
We appreciate your feedback and are sorry to hear about the fit inconsistencies and quality issues you experienced. The quality of our brand is something we take seriously, and we want our customers to be happy with their purchases. We'd love the opportunity to review your concerns more closely and have reached out for additional information. We hope to hear back from you and have the chance to review your concerns further.
DB
Dean B.
S l o w shipping
CC charged July 10. Order anticipated to arrive July 20. Tracking shows it spent July 13-18 traveling the 33 miles from Sumner, WA to Seattle. Certainly not the choice of anyone who’s in a hurry.
Response from American TallJul 21, 2026
Thanks for sharing your review.
We're sorry for any confusion caused! We can confirm that your order was shipped and delivered within the Standard Shipping timeframe selected at checkout. While we completely understand your concern , please note that once an order leaves our warehouse, delivery scans and transit times are managed by the carrier and are unfortunately outside of our direct control and we apologize for any frustrations caused.
Additionally, we'd like to note that we offer faster shipping options at checkout for an additional cost that may better suit your needs in future. You can review our available shipping methods and timeframes here: https://americantall.zendesk.com/hc/en-us/articles/19128631415835-What-Are-Your-Shipping-Options
Feel free to contact our customer experience team through our website if you have any questions!
CR
Camille R.
Don't waste your money
I have purchased a pair of cargo pants, three button up shirts, and two pairs of sweat pants. The shirts are great without issues. However, the sweatpants have completely fallen apart in just a few months. The waist bands are warped and the fabric at the seams of the drawstring and ankles are literally disintegrating. The cargo pants I loved but they had a very strange problem. They were about four inches too long and a bit loose in the waist when I bought them but I liked the fit. After every wash they would shrink just a little. This continued for months until finally they had shrunk 5 inches in length and the waist was so tight I couldn't breath. Mind you, I take great care of my clothes and did not gain any weight. The overall quality of the clothing is very poor for the prices. I'm really disappointed and will likely not order from them again. Buyer beware!
Response from American TallJul 13, 2026
Thank you for sharing your feedback. We're very sorry to hear that the sweatpants have fallen apart within a short period. This is certainly not the quality we strive to provide, and we understand how disappointing this must be.
We'd like the opportunity to take a closer look into this and have reached out to request some additional information.
July 20th - Thanks for providing additional information to help us review this further. A member of our team has reached out by email on July 14 and we sadly haven't heard back as yet. Please feel free to reply to that email or reach out to our team through our website so we can review and assist you further. We look forward to hearing from you!
JB
Justin B.
Decent merchandise; terrible service
Many of their products are very nice, but their sizing and product quality is incredibly inconsistent. And given that their return policy leaves you out a significant amount of money, it is a risk buying anything.
But by far the worst part is actually getting your order. They can take a week or more to ship anything, and the shipping method they use is abysmal. I live within a five hour drive of the point of origin, and it typically takes 2-3 weeks to get an order from the date I place it. Additionally, out of maybe 8-10 total orders, 2 of mine were outright lost. And I had to contact them to get them to refund/resend. They clearly do not monitor their own shipments. Overall, the products can be great, but the experience is terrible.
Response from American TallMay 28, 2026
Thank you for taking the time to share your experience—we truly appreciate your honest feedback.
We’re glad to hear you’ve found some pieces you’ve enjoyed, but we’re very sorry to hear about the inconsistencies in sizing and quality, as well as the challenges you’ve faced with shipping and delivery. That’s certainly not the experience we want for our customers.
Our return policy offers free returns for store credit or exchanges, and for refunds there is a $9 fee for North American customers. If shopping outside North America, International return fees can vary depending on several factors, including the destination, package size, weight, and carrier rates. This policy is outlined on our website, though we understand your concerns and appreciate you sharing your perspective.
We also understand how frustrating delays and lost packages can be. Once an order is handed off to the carrier, it is managed by them, and delays at that stage can unfortunately be outside of our control. That said, your feedback has been shared with our team as we continue working to improve.
We’ve also reached out to gather more information, as we’d love the opportunity to review this further!
June 1st - Unfortunately, we haven’t received the additional information needed to review your concerns further. Please feel free to reach out to our Customer Experience team through our website, and we’ll be happy to review this further.
BI
Bill
Frustrating Inventory and Return Policies
I’ve ordered from American Tall several times over the past few years. In general, their products are well made and tend to fit better than most options available for taller individuals. When you find something that works, it’s genuinely a great product.
Unfortunately, the overall experience is undermined by ongoing issues with sizing variations, inventory, and their return/exchange policy. Many of the better items sell out quickly and often remain out of stock for extended periods—sometimes appearing to be discontinued altogether without clear communication. This makes it impossible to rely on them for repeat purchases.
My most recent experience highlights these issues. After multiple purchases and returns due to quality and sizing variations, I finally found a pair of sweatpants that fit well. Shortly after, they went out of stock again. Normally that wouldn’t be a major issue, but their exchange policy only allows swaps for the exact same item—which is often unavailable. Refunds are issued as store credit, not back to the original payment method, which limits flexibility.
I’ve now been sitting on store credit trying desperately to use it. When an item I liked finally came back in stock, I placed an order for 6 pairs of varying colors knowing this might be my only shot at getting them. About a week later, I was notified that the order had been canceled due to inaccurate inventory. None of the items were actually available.
Customer service response was robotically polite with cut/paste responses but ultimately unhelpful—offering a 20% discount on a future order. While appreciated in theory, it’s difficult to use a discount when most items remain out of stock. I'd settle for being able to use the money they owe me at this point.
American Tall has some decent products, but until inventory reliability and return policies improve, the overall customer experience remains frustrating.
Response from American TallMay 4, 2026
Thank you so much for taking the time to share your experience and for your continued support over the years it truly means a lot to us. We’re glad to hear that our products have consistently met your expectations in terms of fit and quality.
That said, we’re sincerely sorry to hear about the frustration you’ve experienced with sizing inconsistencies, inventory availability, and the return and exchange process. We completely understand how disappointing this can be, and it’s certainly not the experience we want for our customers. While refunds are issued in the same payment method used to place the order we understand your frustration to use the store credit while items that you love are currently out of stock.
Your feedback is incredibly valuable and helps us identify areas where we can improve. Additionally, we apologize if any of our communication came across as unhelpful. We appreciate you bringing this to our attention, and we’ll be sure to share your feedback with our team internally. We can see that our customer experience team has provided a resolution - feel free to let us know if you have any questions.
JM
J M P.
Very disappointed!
As a 5'11" woman for over 5 decades, I have dealt with a lot of tall clothing manufacturers. I was really hoping this "American Tall" would be one of the better ones. Nope.
I ordered a simple cotton ladies white blouse and some PJ bottoms. When I started opening the package my first though was, did they send me a man's dress shirt by accident? There is absolutely no female shape to it, so it likely is the same shirt for both men and women. Not at all flattering! The quality is not nearly as good as I would have hoped. About as simple as you can get, and very thin. VERY overpriced!
At the end of the day, this is just another company making products in Asia and pretending to be in the U.S. and Canada.
Response from American TallMar 25, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’d like to clarify that we're a Canadian-owned company serving our tall community across North America and globally. Our customer experience team has reached out to gather more details and further assist you.
March 31st : Thank you for allowing us to clarify your concerns. We’re sorry to hear that the blouse and PJ bottoms didn’t meet your expectations.
The Relaxed Poplin Button-Up Shirt is made from 100% cotton and is designed to be lightweight, breathable, and more oversized in fit, as noted on the product page. We understand this may not have been the look or feel you were hoping for, and we appreciate your feedback. We’ll be sure to share your comments with our design team.
We’d like to continue assisting you with your concerns and have reached out for a bit more information to address them. However, we haven’t heard back just yet. We want to ensure all of your concerns are fully addressed, so please feel free to reply when you get a chance and we’ll be happy to continue assisting you.
MB
MKE B.
No ops structure
Clothes are okay - fits are great - shipping and cx are horrible - not worth the price
Response from American TallFeb 25, 2026
We’re so sorry to hear about your experience. We’ve reached out to offer assistance and review this further. Please don’t hesitate to reach out to our Customer Experience team if you have any questions!
DL
Dan L.
I want to love this store but...
I want to love this store but the quality is just not there. Virtually everything I've purchased from American Tall degrades in a matter of months. Would not recommend.
Response from American TallFeb 25, 2026
We're sorry to hear about the quality issues you've faced! The quality of our brand is something we take seriously, and we want our customers to be happy with their purchases. Our team has reached out to offer further assistance, and we’d truly appreciate the opportunity to review this more closely. Feel free to reach out to our customer experience team if you have any questions.
