American TallReviews of americantall.com

While I liked the hoodie and leggings I purchased on sale ($45.20 for both), I have been very unhappy with my experience. Prior to delivery, I did not realize the company was located in Canada. I received notice from UPS informing me I had to pay customs before delivery, which listed more items than I ordered (had it just been for mine, I would have just paid - no question), and was just under $80! I contacted American Tall, was told I would not be responsible for this, they were working it out, etc. Still without my purchase weeks later, I received a bill in the mail from UPS. I was again told it would be sorted. The items arrived, I thought that would be the end… NOPE! Months later, I received an overdue bill from UPS, which had late fees! I contacted customer service through their absurd online chat (there is no other way), they asked for copies of the bills (I could only send the most recent- why would I keep bills I was assured were taken care of/that I would not be responsible for?). Again, told it would be taken care of. Again, I was stupid and believed them. It’s been 5 MONTHS, and now I have a debt collection agency contacting me on behalf of UPS! They did not solve anything! This now affects my credit score, and after days, I have still not received a response from American Tall for their latest blunder of what should have been a simple fix for them! This is outrageous and appalling “service”.

American Tall is my go-to for tall clothing! It gives me so much joy to have clothing that actually fits me properly. Very grateful for the diverse and on-point clothing American Tall offers us tall ladies.

I’m very pleased with the whole process. From the order process, through order status to the fit and quality of product. Where have you been all my life!! My daughter-in-law found you for my 6’8” son. Thank you for making clothes shopping less of a struggle for all us giraffes. 😊

I am very satisfied with the service and I would like to be able to have my orders shipped via UPS instead of snail mail. It would be much easier to track my order using UPS.

I ordered a lot of new spring clothes this year from American Tall . Overall, I am impressed with what I have purchased! I get a lot of compliments on my updated wardrobe. Shipping times have been fine. I have not needed to call customer service for anything. I am thrilled that there are extra tall sizes for women (I am 6’ 1” tall, but have VERY long arms and legs, so I require the longer sleeve length and inseams). One thing I love is that I recently made a purchase and had an opportunity to fill out a survey regarding American Tall product, and what I’d like to see from the company in the future. I was so excited to give my feedback, and hope it helps this company continue to grow! Possibly my only complaint against American Tall is that a lot of the product they offer goes out of stock in my size and then is never again available again. Maybe Medium-size 8 extra tall tops and 29 extra long pants are just very common sizes in the tall community. They just go out of stock quicker than other sizes, then the stock is not replenished. As a result, I struggle to get wardrobe basics in the colors I like. Otherwise, no major complaints. Thank you, American Tall!

I love the softness, how the material hangs, and the fact that they have pockets. My leg length is a tad short for many of the products on this site (inseam 32-33"), so they're just a bit longer than I prefer. I knew that I'd have to adjust the pants by hiking them up a bit or hemming.

I have bought several different garments from American tall, all fit great as they should and the fit and finish is exellent, never disappointed.

Everything in my order fits perfectly!