American Legend RiderReviews of americanlegendrider.com

Recently I had an issue with items i received that were damaged during shipment,Mafe who helped me thru this issue,responded quickly and professionally,i will continue as before this issue to buy thru this company with items I desire without reservation ,my experience has been and i feel will be satisfactory if not more with this company.

Ordered boots for my old lady in november paid extra shipping....for faster delivery didnt get the boots until february and theyre the wrong boots and wrong size Not to mention very cheap quality Email silence DO NOT BUY ANYTHING

This company is a nightmare. I ordered boots, realized it was the wrong size, contacted them immediately but they still sent the wrong size; returned those and can't get any info from them about the new boots. Meanwhile, they have my $170 for 2 months and I have no boots or no idea if they are being sent to me! Tried to FB messenger them and they have a robot stock answer reply, clearly no humans involved.

I took the American Legend Waterproof Dash Camera off the bike today because it is an unreliable, faulty and expensive piece of junk. On the ride home today, the rear camera only recorded a one minute file and then nothing for the rest of the 40 minute ride. This morning on the way to the office, it recorded a car coming up from behind seemingly looking to undertake me. The video showed the approach then the next video in the sequence was about 10 seconds out, so it actually missed the juicy bit where the car was only a couple of feet away from the rear of the bike as I moved over to block his progress. This also occurs on the front facing camera, where there is a delay between videos of up to 10 seconds. The rear-facing camera view disappears from the monitor regularly. When this happens, the videos it creates (when it creates them) are unreadable and cannot be opened displaying an error message that the system doesn't support these types of files. I have checked all the cable connections and all seem to be secure. I have tried reformatting the SD card, playing around with settings including file time lengths, but no change to the fact that it records randomly sized videos from a split second to over 6 minutes in length. Funny that, considering the max video file length in the settings is only 3 minutes. Unreliable and seemingly a poor quality product. Very disappointed considering I paid top dollar for it. No response from the "support" email either. Won't buy anything from this outfit again.

Order submitted - January 14th - received email overview same day "...will arrive within 7 to 21 days and your tracking number will be sent to you within 2 to 7 business days." Website (general information) notes that shipments to the US should arrive within 1-3 weeks. On January 25th (over 10 days after submitting the order) - I received an e-mail titled "your order is on the way" - with a URL (link) for tracking information. On January 25th - the tracking information noted the package was in China (nothing more), weeks later - exact same status. Customer service (per their website) is noted as 24x7 - HOWEVER facebook messenger does not respond to inquires (notes they will check back when they are online), the 800 number for customer service (800) 913-6603 goes to voicemail (no agents available), and e-mail(s) sent to the company have gone unanswered.

Great Product arrived in a timely manner, lots of pockets, made from quality material, would recommend

Hello! I purchased a motorcycle holster/bag. There was an issue when delivered. I contacted the customer service and the speed and details of customer support made a long time customer! On top of that the product is well made and its going to be very useful and handy on those long rides.... Thank you again Jake Horn

I got the three items in the mail two didn't fit in one was broken. I can't reach customer service. Nobody calls or emails me back. They say they have a 24-hour helpline and they lie! They left me no way of knowing where to return the merchandise, so I just put it in the mail back to the address that came on the envelope. I have no idea if it got there or not! It's in freaking Shanghai China for Pete's sake! Over $300 not put back on my credit card yet! Where is my f---ing money! Why won't you call me back! I'm never going to order anything from the site again and neither should you.