Moshe A.
delivered camera and after few days a…
delivered camera and after few days a not got lose and lost. after 3 month of asking for this plastic little nothing part- they suggested to buy a complete new camera. This is a JOKE- not a respectable company. Pathetic. For 25 cents nut missing u want me to purchase another one of your inferior products….. Thanks for the lousy answer- I will share it with your customers and my friends. U took 3 month to come with this. Wow From: American Legend Rider Support Sent: Tuesday, March 05, 2019 11:17 PM Subject: RE: Order 87117 confirmed Hello, I just got the response from our team and I sincerely apologize, we do not have an available nuts to replace whats was missing on your unit. However, we can offer you a $20 discount towards a new unit or any item you would like to order via our website. You may use discount code: MVD7NJWX4Q4G • $20.00 off entire order • For Moshe Alkalay • One use per customer • Active from today Should you need further assistance in the future, please do not hesitate to send us a message. Best Regards, Mafe Customer Satisfaction Team On Tue, Mar 05 2019, at 03:36 PM,I sent photos twice! Without any reply from u. On Tue, Mar 05 2019, at 09:17 AM, American Legend Rider Hello, Thank you for contacting us again. We have been awaiting your response. We have requested for a photo as of January 7 so we can advise our team of the issue. Now that we got the photo, I will be forwarding to our team and see if we can replace the nut for the front camera. Apologies for the inconvenience. Best Regards, Mafe Customer Satisfaction Team On Mon, Mar 04 2019, at 01:23 PM, 2 month elapsed and no reply or the 10 cents part!!! This is very poor customer service. I will wait another week before advising the few motorcycle sites I am a member about your product and services. Pics of nut lost are attached AGAIN, Look forward to your PROMPT reply, Mafe Customer Satisfaction Team No satisfaction – 10 days and no real reply See attached We are terribly sorry to know this. Can you send us a photo of which part got loose and lost please so we can refer it to our team. Regards, Mafe Customer Satisfaction Team On Thu, Jan 03 2019, at 03:37 PM, The nut locking front camera into holder got loose and lost. Can u send je another. I cannot find anything to fit. Thanks, Payment sent to Aviv Media LTD November 21, 2018 at 2:12:22 PM PST Transaction ID: 3MH60621J3872420W Payment Status: COMPLETED Payment Type: Mobile Payment Gross amount -$119.95 USD



