Grant M.
Missing package
I bought a few things in separate purchases from ALR during May 2018, and all arrived, except one package. At the time, we were experiencing a postal strike, and I accepted that the package was either discarded or stolen. During feedback to ALR, I mentioned that I had not received one of the packages, and they offered to replace it, despite this not being any of their fault. This is service above and beyond the norm.



