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American Eagle Outfitters (americaneagleoutfitters.com) has 100 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
100 approved reviews, newest moderated first
Tali L.
I love American Eagle and have been thinking about writing a review but never got to it. So, in short, quality products at reasonable prices, a great reward program - transparent, no small print, and real substantial discounts. Most of all - very friendly customer service. Even, and especially, at times like these. Thank you.
Marquita V.
I use to love American eagle but I will never make a purchase from them again I ordered 3 items that took 2 weeks to ship when I received the tracking number they only sent 1 item so I spoke with customer service and the other 2 items are unavailable I asked them could they just cancel the other 2 items but it was a no you have to wait for whenever they become available I still haven't received my other 2 items and it's been a week and half
Antonio O.
I bought some boxers for my kids that costed a total of 56€. The big surprise came when the Fedex representative that brought the parcel made me pay 29€ in border taxes. I leave in Spain. I did not receive any alert when I was placing my order, and my confirmation email did not say a word. I complained to customer service and they said that their general terms and conditions state that any taxes must be payed by the customer. In the moment I was complaining there was a big banner in American Eagle website stating that they cover any import taxes. How a bran can be so cynical. Dear sirs in Amercan Eagle I've lost 29€, but you have lost much more that a customer.
Lacy L.
I would give zero stars if I could. I just wasted a ton of money on jeans that are a scam. These jeans do not fit right and fall down constantly throughout the day with me have to constantly pull up my pants. They are not made to make your body look nice and it’s a total false livelihood. The quality is ok but I can never see myself wearing their jeans. The waist falls down and the mid rise is more like “mid low” never again and I’m returning their products. Don’t see the hype over these jeans.
Maged H.
Although i didnt buy any clothes rather than jeans so i cant review all their clothing, but their jeans is the best out there
Caroline H.
Great service , style and price. Return to any store. So easy
Tim
AE NE(X)T LEVEL SUPER SKINNY JEAN for 20 quid, you can't go wrong! Absolutely recommended.
Mitzi H.
I love American Eagle shorts and tops. The 4 inch inseams work great for me. Being a young, active 57 year old, I appreciate the selection of shorts and the tops that are not cropped. The quality of the clothes is always great and the sales keep me coming back!