American Eagle OutfittersReviews of americaneagleoutfitters.com

Serviceminded, imødekommende, smilende er Leeya i American Eagle, Times Square. Jeg havde købt et par for store et andet sted i USA, havde den digitale kvittering i hånden. Hun (Leeya) fortalte mig blot at jeg skulle hente mine bukser, og derfra kunne hun (L) ordne det på skærmen vedr. ombytning af et par buks. Der i øvrigt var super, kvaliteten var god, komforten var og er ekstraordinær. Sublim kundeservice. Tusind tak

This is specifically regarding an outstanding young woman named Julia who works at the Settlers Green store of American Eagle, in North Conway, New Hampshire. Julia is a very energetic and personable person who seems sincere to find the right fit of clothing for the customer, not just to sell stuff. She really hustles around the store as well. I bought some of my favorite shirts from her a few years ago. She remembered not only the type of shirt, but also the size of the shirt. Give this woman a raise!

Customer Service is the worst you will get. Dont bother contacting them, actually dont nothing buying anything from them. Avoid at all cost

This company made a huge mistake and they still want me to pay for something I don’t have! They will only refund or replace items as a courtesy.

Obviously I will start with saying that they are not worth 1 rating. I have ordered 3 pairs of jeans worth AUD 200 on 24th of July, and after a month (3 days short), and a thread consisting of 11 emails, and four unsolved tickets, on 21st of August 2024, they declared that the package is untraceable and started a refund which is going to happen in 10 days. They know that they lost the package on 7th August, but they made me wait for 15 days to even update the actual status. this is the best example of how your ecommerce should not be.

AE wanted me to pay for a mistake they made and have ignored my issue since. Bought two pairs of cargo pants from them. I'm in the UK and got them shipped to me. They sent the wrong colour of one and I talked to customer service to get it exchanged for the right colour. They told me I had to pay for shipping to return it and buy the correct colour again. I shouldn't have to pay for a mistake they made, I got referred to someone else to try and fix the issue - haven't heard from them in weeks!

Artikel besteld en iets anders binnen gekregen! 10x heen gemaild en steeds dezelfde automatische reactie gekregen, foto’s opsturen en dan afwachten, na een tijdje mailen ze dan dat het is opgelost. Er is niks opgelost ik heb nog steeds mijn bestelde artikel niet of m’n geld terug en een lelijk trui die ik niet heb besteld! Super slechte klantenservice!!

I am 16 bought a pair of jeans they sent me the wrong pair of dreams of waiting for 10 days £10 delivery fee opened up the pair of jeans complete wrong jeans and someone’s personal information inside on a piece of paper sent them back waited 10 days for my refund basically chucked £10 out of the window do you not buy from this website