American Dream VacationsReviews of americandreamvacations.net

I rented an RV that was roach infested, had a bathroom based water leak, had a freezer that did not work, had cloudy headlight lenses that limited the headlight’s effectiveness, had a water pump (under the master bedroom bed) leak and had the oil pressure light on as we pulled out of the lot (oil change was started but they forgot to replace the removed oil). I complained during the trip and after. I asked for a refund.....was denied!! They offered me a free day off a future rental. STAY AWAY FROM THIS ORGANIZATION!!!!!!

Friendly staff, walk thru is great. Our reserved unit came back with a mechanical issue that couldn’t be fixed in time for our pick up date so they called and offered a few options, along with a free upgrade without me having to ask. This will become a regular trip for our family!

Rented RV for 2016 Albuquerque Balloon Fiesta. RV running when we did initial walk through. Once on Fiesta grounds we quickly discovered the batteries were dead. Running generator did not charge them. ADV technician replaced batteries with 2 12 volt batteries in series creating 24 volts of power and blew out power. We also discovered they had filled the black water tank with clean water causing the toilet to overflow. After all these problems and spending a night with now power ie no lights or heat ADV refused to give us a partial refund on the rental cost.

Worst thing that’s happened to me in my life. Blown tires. Neglect. All tires on the RV were unsafe. Had 1st blowout in the 1st 15 miles of leaving their place on I45 in Conroe. Was stranded on the side of the road for hours with no response from the office. The delamination of the tires cause a $1500+ damages to the RV. The 2nd blowout was near Navasota about 35 miles west of Conroe. Ridiculous. Was only driving it to College Station. Customer service was awesome. Had to get lawyers involved and insurance company. Total nightmare.

Great people to rent from, plan to use them again for our next RV vacation!

Loved our trip in "Spirit". Derrick is great!

Is there one less than negative one . Sued my disabled family that broke down on a make a wish trip now deceased and the stress and anguish anger. And being left on side of road in middle of nowhere. They only cared about a rv that was not road worthy and knew it had mechanical problems before and during the trip..

Could not have been easier to work with this company. Staff friendly and extremely helpful. Would use them in a heartbeat.