AmazonFreshReviews of amazonfresh.com

The delivery driver did not deliver my beer and his excuse was it’s for religious reasons ? I’m confused as to why this service is offered, how is it possible to refuse to deliver alcahol on religious grounds ? Surely this is part of the working contract

I have ordered from Amazon Fresh before, but their service has gotten gradually worse over time. My most recent order with them was this past week. Among multiple bags of frozen and refrigerated items, only one bag had a cold pack. Amazon charged me for several items that were missing, the popsicles were melted, one carton of eggs had a broken egg that leaked all over everything, and the salmon had clearly spoiled, even upon visual inspection. The salmon's "use or freeze by" date was over two weeks ago. The raw turkey meat was warm. Amazon refunded the items, but that doesn't really make up for the added hassle or wasted time. I can only assume their employees willfully packaged the items this way, since there is no way the people packaging the groceries didn't notice all these issues. I don't even blame the employees, since I keep hearing that Amazon treats their employees horribly. Amazon really needs to get on the ball with quality control and giving their employees adequate support to do their jobs properly.

Been using Fresh since it started and in the last 2 months this service has gone downhill. Never get same day or next day anymore (2-3 days most of the time) at all no matter how early you place your order and 3 hours or more passed the delivery time is when they show up . What good is getting a refund if the items are always spoiled I need the items not the money back. Turning into a massive waste of time. They REFUSE to ring your bell or knock on the door even if there is a HUGE sign written in 20 languages. I have a camera and I watch them be soo quite and then sneak away and they have been doing this even before the virus started! What's up with that!

I tried Amazon Fresh; what a disappointment. The driver was extremely rude.

'leider' perfekt, immer pünktlich, immer freundlich, breites auch lokales Angebote. Wenn mal was nicht stimmt kommt die Erstattung prompt... Kundenservice 1a.

I have been using Fresh for the past year to safely get groceries during quarantine & I've always had a positive experience. Quality, fresh produce, meats & dairy delivered within hours & you always get *exactly* what you order, unlike some other delivery services. What I didn't realize is they would be great for gifts too. I had a terrible experience with Oregon Maiden Gift Baskets this Christmas, they botched my order, never delivered my gift, were horribly rude & left me stranded with no gift for my good friend in North Carolina. Amazon Fresh to the rescue! I was able to order a nice selection of gourmet cheeses, meats, fresh bread, fruit & wine & have it all delivered to him within 24 hours. Better still it was twice the food at literally 1/2 the price. Amazing! I honestly can't recommend them enough.

It's truly unbelievable, they discriminate against you if you return or order too often-I had situations with melted frozen dairy goods-unacceptable; they refund the money, but now when trying to order they say no delivery windows in the next 3 days-we are PRIME-the contract takes our money every month, then breaches itself constantly in these ways, and worse with Prime Video-as service that is supposed to be included, except that certain free shows are now FULL pay-like 3.00 per episode-so during the worst time in human history, this is Amazon's answer to the issues at hand, mess with everyone, and, if you don't like it, they shut you off-seems too me they must be aligned with other reviews on here I have posted; illicit and constantly in breach- simple caveat for them, if you advertise, and charge for the service; you must comply with what you advertise-they DO NOT-far from it-despite their great showing when they were up and coming, these days they never fail to disappoint...

I’ve used Amazon fresh since covid started.It was great for the first 6 months but has really gone downhill.A lot of items have gone up in price the past couple months or not available.Ive used ebt lately and I noticed the other day when making an order I can’t buy ground beef.Why?My biggest issue is the shoppers.Go find another job if you don’t like doing this one.I had bagels sent to me the other day that were clearly ripped apart on purpose and could tell they were dropped on the ground in dirt.Thats what was sent to me.That shopper purposely put that in the bag.I hope they got fired because I damn sure said something.A couple days later I had to use it again.Rotten fruit that anybody could clearly see was rotten was sent to me.Also these cheap paper bags suck.Everytime I get my order lately the bags have torn apart and I have to rebag my stuff to carry it up to the 3rd floor.Im done with Fresh.You lost a loyal customer