Susan M.
Blanca was great!
Blanca was fast, efficient and very knowledgeable.
Response from Altra Federal Credit UnionJan 18, 2022
Thank you for sharing your experience with Blanca, Susan! We appreciate your business with Altra!

At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Susan M.
Blanca was fast, efficient and very knowledgeable.
Response from Altra Federal Credit UnionJan 18, 2022
Thank you for sharing your experience with Blanca, Susan! We appreciate your business with Altra!
Cherie K.
Hometown Bank with people that care about customer needs. Incentive programs are wonderful.
Response from Altra Federal Credit UnionJan 13, 2022
Thank you for the kind words, Cherie! We appreciate your business with Altra!
Aleksey D.
Kate is the best lending officer I've ever dealt with! Down to earth, very professional and easy to deal with! Will be back again.
Response from Altra Federal Credit UnionJan 3, 2022
Thank you for the kind words about Kate! She is one of our best! Thank you for choosing Altra!
Richard S.
Friendly , very helpfull and courtious...!
Response from Altra Federal Credit UnionDec 16, 2021
So nice to hear, Richard! Thank you for choosing Altra!
scopist
Best service of any organization I've ever had contact with. Personal attention to and prompt answers to every question. Loved the extra comments about the value of the car given before our purchase. Saved us a lot of trouble in the end. Quick and easy to get a car loan. Thank you, Altra. We will definitely use you for any future loan needs.
Response from Altra Federal Credit UnionDec 13, 2021
This is so great to hear! Thank you choosing Altra to help you live your best life!
Michael F.
Best banking experience ever!
Response from Altra Federal Credit UnionDec 13, 2021
Thank you for choosing Altra, Michael!
Paula J.
I am always treated as a valued member. My questions are answered in a way I can understand and the staff is very friendly and professional.
Response from Altra Federal Credit UnionNov 30, 2021
This is great to hear, Paula! Thank you for choosing Altra!
Elise M.
Warning ⚠️ we used a contractor because we thought Altra Credit Union checked them out and made sure they were licensed to do electrical and air conditioning and heating. And at the time we built our home they did not. I could go on, but just know that we did our homework and got a mortgage with Southside Bank. The contractor is an absolute mess his name is Rob Kizer. And he will tell you one thing and do another!
Response from Altra Federal Credit UnionNov 29, 2021
Elise, our Mortgage Retail Manager, Scott Fischer has tried to reach out to you via phone and email. Please contact him to resolve this matter. We appreciate your business with Altra!