ALT. FragrancesReviews of altfragrances.com

I placed an order on April 25th and a week later, I was told it was shipped out and supposedly on the way even after the tracking information was not updated. another week later I reached out again and was told it was on the way. again, the tracking never updated. this morning (3 weeks after placing my order) and the customer service rep says that my order can't be refunded or canceled because it's currently in transit. This company makes you pay $3 for shipping protection but then doesn't actually ship your order. The tracking information I was sent still hasn't moved. DO NOT WASTE YOUR MONEY HERE

Terrible packaging with no padding caused 3/4 bottles to be smashed on arrival. Custome support is even worse, I have opened 5 tickets, each of which is progressing at a sails pace with several working days between responses. They cannot comprehend that the fragrances I ordered as a present for a birthday that has long since past. Don’t need to be replaced as i have no use for them. They simply tell me refunds and returns are prohibited by company policy. This is an infringement of consumer rights.

Didn't receive a package from them.

I bought because I see them all over social media so I thought that giving them a try would be great. WORST PURCHASE, SMELL GOES AWAY FAST JUST LIKE CHEWING JUICY FRUIT GUM For the price it's not worth it! I will not buy again and will NOT RECOMMEND!!! DONT BUY I got the ALT 26. The one that has the Creed Aventus smell I have the original one too so I know the difference it does smell like it it just goes away in like 5 minutes. DUKE CANNON Hub is way better and it's 26$ I use it to go work out or to work and it lasts a long time and way cheaper.

Shipping took longer than expected and the bottles were not securely tightened, causing loss of some product. I am also disappointed with two scents since I purchased the bundle, but that is my fault for choosing popular scents without knowing what the originals smelled like. The scent I do like does not last long at all.

Fast shipping, happy with product

At last my fragrance came, 1st order went to wrong person 2nd order went to the wrong person 3rd time lucky! Order received, and the fragrance does smell like the original well done

I like the perfume and the service too.