Biljo L.
Accidentally picked wrong shipping
Accidentally picked wrong shipping, sent an email with correct address, and it was shipped a couple of hours later!
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Biljo L.
Accidentally picked wrong shipping, sent an email with correct address, and it was shipped a couple of hours later!
Chez M.
Great customer service and fast at resolving issues. Thank you
Lo
Prompt response from customer service on shipment delay. Corrected the problem without delay.
Alex D.
There was an issue regarding my lost order that was settled timely and professionally in accordance to the support claim I filed. Even with the frustration I had with my order not being delivered, Alt Fragrance support did everything to help fix and settle the issue. Will buy from them again
Aubrie B.
Quick customer support and very proactive! I appreciate the fantastic customer support!
Brandi W.
I ordered 5 perfumes. There were 2 of them that I ordered that I made a mistake on and I didn't care for their smell. I contacted the company to ask if I could exchange them for different ones and they responded very quickly. They did not hesitate to exchange them and sent me instructions on how to return them. Y the 3 I kept are amazing. They smell just like the originals and they last all day! You can't go wrong with these! If you've been on the fence about ordering, I highly recommend you give them a try!
Jon F.
Top notch fragrance! I get complements all the time, I love this stuff! Customer service is very responsive and great to work with. A great value for you're $.
Timothy C.
Love the smell. As advertised. Had a small customer service issue that was taken care of within minutes of making it known. Shipped fast and was accurate. Great company and will order from them in the future. You won’t be disappointed.