Paula R.
Alt customer service is excellent
Alt customer service is excellent, even gave me a 20 dollar bonus for being fantastic( thanks for noticing)
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,037 approved reviews, newest moderated first
Paula R.
Alt customer service is excellent, even gave me a 20 dollar bonus for being fantastic( thanks for noticing)
Blake S.
The way this company runs their business is truly amazing. They reply with quickly to your questions. The quality of Alt Fragrances and their products along with their prices is top notch. They have won my respect and my business. I love Alt Fragrances.
Billy L.
amazing customer service. had a broken bottle on arrival, i sent them a video and they prmoptly replied and sent me a new bottle.
Whitley H.
First off, I love ALT because their dupes are spot on and are so cheap. I recently forgot my apartment number on an order so i reached out to support and they responded so quick and handled it. I love ALT!!
Maureen M.
I love the fragrance I ordered but let’s face it, there are several similar companies out there. What will keep me as an ALT customer is their customer service. My bottle leaked during shipment (things happen) and I lost about 1/4 of the bottle. I was not going to complain but then I got their follow up email asking how they did, so I responded honestly. They apologized profusely then sent me a new bottle. I was shocked in the best possible way. I will be a customer for life.
Jorge H.
The costumer service is amazing
ali B.
Amazing customer service! Very responsive, helpful, and courteous! And whats even better, as a colonge and perfume enthusiast, I have spent 10s of thousands on fragrance in my lifetime, and got into insparations (clones) as it fragrance with my taste is a very expensive habit haha 😅 and I have to, ALT is definitely the formula master! They exceeded my expectations and gained my trust 😁
Pamela U.
Fragrances are great! Variety: super! The fragrances are long lasting. Constantly adding new fragrances, but conserve the others. Customer service (Dadeland Mall-Miami) is SUPERB!!! The lady there is soooo nice!!!