Denise D.
Customer Service is great
Customer Service is great! Very promt, efficient and helpful!
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Denise D.
Customer Service is great! Very promt, efficient and helpful!
Roberto M.
The fragances are great, and the deliveries are fast.
KAREN T.
They have excellent products with unbeatably low prices. Their customer service is second to none. That I really loved.
robert W.
I loved the many Dupe perfumes at such an affordable prices. I either have the originals or have smelled the real ones and those that i smell are just like the originals. I could not believe how the dupes smell just like the originals and they are oil based which last on me all day and even after i shower the next day. My only concern would be locating your store here in Pompano Beach off Powerline. I had to drive around three times to find it and when i finally arrived i talked with other customers in the store and they too expressed how difficult it was to find. I am truly hoping the powers to be will work on street signs to find your shop. Honestly as a cologne/perfume connoisseur if i had known your store was just minutes from where i live, i would have purchased there in the past. Your prices are awesome and so are the selections. It was nice having the opportunity to talk with other customers in the store and sharing our own experiences as well as getting suggestions on perfumes they liked and then i found that same desire. Your store is that hidden secret and that should not be the case. Store employees are so nice and professional as well as helpful. I have spread the word to others but hope your store does the rest by making others know when driving on Powerline where you are located and not have to ride around multiple times looking and perhaps just giving up and you lose many customers
Emiliya B.
My package was delivered to me and 4 out of 5 bottles were leaking, I ordered it for gifts. I wrote an email, and literally in minutes customer service replied to me. They solved my issue, my order was resent , they were really fast at responding. Probably the fastest customer service I ever dealt with. Thanks guys!
Jose R.
They responded quickly and resolved my problem quickly... I am very satisfied.
Ashley A.
Always great customer service and helpful to resolve my concerns!
Rochelle C.
So far I am 100% happy with my experience. Everything has been great and I am impressed with the fragrance’