Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,037 approved reviews, newest moderated first
Denise R.
Yr company replied very fast with care, very professional & understanding, I greatly appreciate how yr company works with the customer service, a happy customer is always the best, many thanks Denise Raymond 😊💐🌹
Janet C.
Ordered Alt Crystal & the Mystery Fragrance (Brickell) & both are phenomenal! Received my package in just 4 days, another HUGE plus. I will most definitely be ordering more from ALT! Love love love it!! ❤️
MIKHAIL P.
The Parfums smell amazing and just like the originals except for the LV IMAGINATION ALT and the Crystal no.23 inspired by bacarrat Rouge had a stinging or burning sensation on skin after a few mins of applying to skin. Customer service was very helpful and responsive to rectifying the concerns addressed.
Ben
I understand all the skepticism when it comes to buying “dupes” however I just had to try this brand because I fell in love with Pacific chill but could not afford the price. So I figured I would give Alt a try and was satisfied I did have issues with the bottle and was sent another bottle for free and was given an explanation for the leakage. The only thing I can advise is to review your order before placing your order. I order and didn’t update my cart however I am looking forward to trying the fragrances that are being shipped to me. If I don’t like them I am confident that I will get the ones that I want.
nicholas B.
ALT #2228170 Placed and order for their 3 pack bundle, received my order and noticed I could smell the cologne coming from the package. Once opened, notice that one of the bottles was not closed properly and had been leaking. I reached out to the company via email and sent them a video and pictures of the unboxing and pictures to where you can see the inside of the box that it had been leaking. 4 days later and 4 email attempts and no one has reached back out to me to resolve this issue. What I thought was a simple fix has now turned in to a big problem all because they chose to ignore a customer and not do the right thing. WARNING!!!!!!! DO NOT BUY FROM THIS COMPANY! CHECK THEIR REVIEWS WITH THE BBB. They have a F business Rating and many complaints of similar problems of not responding to issues from customers.
Tee B.
Customer service and response time to complaints is impressive. Keep up the good work.
Dan H.
there was a mistake in my order, and ended up with an incorrect fragrance from what i ordered but when i contacted the support they handled it fast and were super helpful. i had a replacement sent almost immediately.
Elle V.
I had to use customer service for the first time after buying bottles and then for quite a while. I emailed them with pictures of my bottle that was cracked and within 10 minutes I had a response Email letting me know they had already placed a replacement order for me that would be shipped out ASAP. Amazing customer service.
