Richie L.
My package never came and I texted the…
My package never came and I texted the number (224-208-8034) that was listed on the site for help. It seems my package was stolen so they issued me a new package. I asked that it be sent to a different address because it seemed logical that the package was stolen. They said a new address is fine. Before I could even provide the new address they apparently shipped out the replacement to the previous address (the one in which I told them it was probably stolen so let’s not send it there). Well, they already had shipped it out, and guess what, never received, possibly stolen again. I reached out again and have been texting that number everyday for the past 2 weeks. They were pretty responsive the first time around but after I the second package was sent to the wrong address and I never received it, they have been ignoring me ever since. No word back on anything and now I’m out $150 because of your shipping error. Absolutely unprofessional to ignore customers.