Alternativepods.comReviews of alternativepods.com

Great products at a great price and Sam handled my issue with perfect professionalism that was more than I could have wished for. I have been a customer for awhile now and I will not hesitate to come back for the foreseeable future.

I’ve spent hundreds on every order I’ve placed with them and after my most recent experience I will not purchase from them again. For my last order, I never received a confirmation email, shipment email and one of my Hyde vapes was the wrong flavor. I emailed twice and texted them and never heard back. So much for customer service.

First off I have to say they have the best customer service I have ever had in my entire life from replacing Vapes that didn't work instantly with in-store credit or refunds to recently when I had a package delivered by the United States Post Office and it was not in my mailbox I let them know and without question they replaced my entire order I am just so impressed with this company and website that I will never get my Vapes from anywhere again I have referred many people to this website and I will continue to give them my patronage as long as I am vaping 10 out of 10 Stars easily

I contacted customer service and they replied right away the issue was resolved right away no waiting witch was great thank you once again

I contacted customer service to inquire about expedited delivery as I am going out of town. They got right back to me and were able to get my delivery to me before leaving. Extremely professional, kind and helpful!

The customer service is hands down one of the best I've experienced. I ordered 12 pods, 10 of which came in a carton direct from the manufacturer. Unfortunately, some of them were defective (the fault of the manufacturer NOT Alternative Pods). I sent an email to Alternative Pods explaining the situation, and they were prompt in their reply and fixing the situation. They sent me replacements as well as an extra pod for the inconvenience. Their customer service is friendly, personable, and gets the job done. Thank you for a swift resolution and for making my experience with your company a good one!

Quality products, wonderful customer service who is quick to answer questions, and swift delivery times.

Alternative-pods.com is the good site. Alternativepods.com is not the site I've ordered from for years. I should have known something was wrong. The fake site has a yellow at the top. The original site has black.