Altar'd StateReviews of altardstate.com

Ordered 2 physical gift cards on 12/2/24 but received an email shortly after saying my order was "partially cancelled." Email wouldn't load properly on any device so it was unclear exactly what was cancelled. Called today and was told the entire order was cancelled. What company runs out of gift cards during the holiday shopping period? December 2nd isn't exactly at the last minute. So, I decided to get an e-card for my granddaughter. Chose the Christmas tree card but had it sent to my own email so I can put it under the tree for her. However, when it arrived there isn't anything decorative about it. No color, no tree picture, nothing. What's the point of all those choices for e-cards?? This was my first encounter with Altar'd State and will be my last!

Ordered items for my wife for Christmas. Got order confirmation, card charged, etc. Got an email a day later that my order was canceled because they were now out of stock. Talked to customer service and they basically said “oops lots of people wanted these and we oversold. Also we aren’t ordering more sorry” Buy elsewhere

Cam at the store in Crabtree mall in NC is AMAZING! My grandmother passed away a few days ago and I was so nervous to go shopping for a funeral dress. Cam helped me find the perfect dress and was so kind/helpful the whole time.

everyone working there was so sweet and kept the store open longer for me to find a dress. helped search the entire store and website and found me the perfect dress. went to arizona scottsdale quarter location

Usally I have a great time shopping at altard state but this time unfortunately was a terrible experience. I am usually greeted well when i’m in the dressing room however today was awful. I was shopping with my friend and a lady named Sirena was helping us out. She was so awful fat shaming my friend i couldn’t believe the words she was saying. I will never be going back to that store.

I took my wife and daughter there today, in the Summerlin, Las Vegas location. The caucasian lady with black hair was extremely harsh in the way she spoke and her attitude to help. Noticed she was nice to all the young caucasian guest, but not to my wife and daughter, who are Asian. Even while waiting, I got up and asked her if she knew the closest coffee place, and she answer harshly and short, “across the street”. Which was not exact, but across and all the way down to the right past 5 or 6 stores. Honestly, felt she had a thing against Asians. Never will my family ever enter that store.

I was looking forward to shopping at Altar 'd  State at this location with my daughter. We've been to other stores and had a pleasant experience every time. We like that it's a Christian based establishment and their association with volunteer work. My daughter loves the clothes, but when we went inside the sales associates did not represent the morale of the the company. They had on  belly shirts and no customer service. There was no urgency for store presentation, associates gossiping over in a corner. Meanwhile, clothing all over the floor, my daughter tripped over them more than once. No one at the register. We had to hunt someone down to ask a question because everyone disappeared at the same time. The management at this location is very negligent and it shows. I know this does not represent all locations. This one is by far is the worst I have ever visited. The staff here are more interested in gossiping, disappearing and ignoring customers than applying any effort. Do not waste your money at this store. Location: Altar'd State, 1 American Way Unit C143 East Rutherford, NJ 07073

Purchasing from the Altard State website, I have received stained clothing 4 times. 2 of these items were on sale, and 2 were full price. The 4th time occurred today, and I must say I’ve had enough. Is anyone checking these products for stains? Some have makeup stains, some have markings, and some just look plain dirty. Although I appreciate customer service reps refunding me, I still cannot believe that the website has sent me stained clothing on 4 separate occasions (and they weren’t cheap). The AS stores are much, much better in terms of cleanliness with their clothing, at least from my experience. The website, however, must require their employees to actually CHECK the clothing before mailing me items that look stained and dirty. Until then, I will no longer order from the website.