Altar'd StateReviews of altardstate.com

Amazing customer service! My order was delivered, the driver just threw my package out his window at the end of my porch. Too lazy to walk it to my door. I could not find my package reached out to customer service and they refunded my original order and replaced my item. Truly amazing!

I ordered a watch for my daughter that she asked for as a Christmas gift. I opened it today to wrap it and the face of the watch was broken, and I was super bummed. I thought great, one of her gifts is ruined...I don't have time to get a new one, and I certainly don't have money to buy another one. I sent an email to Altar'd State and explained what happened and just asked what my options might be...fully assuming the email would go nowhere and I was just going to be screwed...but to my suprise, I received a response within about an hour, and they offered to replace it or issue a refund. I was shocked, and so relieved. I am thrilled to be getting a replacement but just figured I will give my daughter the broken one on Christmas and explain to her that a new one will be coming. And THEN I got another email saying the new one HAD ALREADY BEEN SHIPPED! Like what?? Within just a few hours they sent out a new one?? THAT fast? Wow. And even better, they shipped it priority and it should arrive before Christmas. In a time like this, right before Christmas, and money is tight but you did manage to get your kids some gifts...every one of those gifts matters when you could only afford to get the few that you did. So I am extremely impressed and very thankful that they were so helpful and managed to still make sure my girl will have her watch on Christmas morning. I will gladly be spending my money at Altar'd State in the future. Thank you!

Ordered a dress to the UK via family, unfortunately it arrived broken but fixable. Reached out to this company and all I can say is the customer service I received was fantastic. Response within 20 minutes and resolution provided with an apology. Very impressed.

I love this brand! The clothes aren't for everyone and that's okay, but they are really pretty and their sales are awesome. I had an issue with one of my dresses and the customer service was one of the best I have ever dealt with.

Great Experience

Cam at the store in Crabtree mall in NC is AMAZING! My grandmother passed away a few days ago and I was so nervous to go shopping for a funeral dress. Cam helped me find the perfect dress and was so kind/helpful the whole time.

everyone working there was so sweet and kept the store open longer for me to find a dress. helped search the entire store and website and found me the perfect dress. went to arizona scottsdale quarter location

What a wonderful experience!!!! Lovely merchandise and I received it the next day. And it was in a beautiful package in my front porch. THANK YOU!!!! It made my whole day!!!!