Michael H.
couple issues
Have not received my item and I believe the postal service could have something to do with that. The last item I purchased was overheating as soon as i would turn on and on the lowest settings. I bought thermal past and removed ice tower case and the piece that you plug the power piece fell off and quit working. I do not feel that these events represents Altair Technology. Stuff happens and I want to support my local business.
Response from Altair Technology LLCDec 12, 2025
Hello, Thank you for taking the time to share your feedback, and we genuinely appreciate your understanding and support. We’re also sorry to hear about the issues you experienced with your previous unit. Overheating and hardware failure are not typical, and we appreciate you giving us the opportunity to make things right. Your acknowledgement that these issues do not reflect Altair Technology means a lot to us. Thank you again for your patience and for supporting a local business. If you ever run into any issues or need assistance with an order, please reach out to our support team they are always here to help. —The Altair Technology Team