Alpha WatchReviews of alpha-watch.com

I ordered the product from Alpha Match on Dec. 15 2023, it was delivered to NJ while the address clearly stated NY. What is shocking is how the customer support team handled the issue, they blatantly refused to assist me!! Their response “We don’t handle deliveries”. It’s a Shame!!!! I lost my watch and my $119!! Keep off ….

Absolute garbage product and service to match. The interface is suitable for a toddler. I paid for the shipping to return it and followed instructions provided by the company. That was almost 3 weeks ago, no refund. This is a scam, don’t fall for it like I did.

Would like to leave zero stars. I wasted money giving my husband a gift that worked for less than a month! I can’t get anyone to respond to my emails or DM’s. I hate that my husband was so excited about this watch only to have it not work & I don’t have the ability to get him something different now.

Complete GARBAGE. DO JOT WASTE YOUR MONEY. I pirchased the Raptor Pro on the release date 11/24/23. When the watch arrived it was broken. The side function button was snapped out of the casing making the watch pretty much useless. No water resistance and no functions. I have been trying to contact customer service for 6 days and they are completely nonexistent. I have sent emails, chats, and phone calls. NOTHING. They are a predatory company that target law enforcement and military. All of their online reviews are paid for. Don’t waste your time or your money on this piece of trash. Maybe if they had a customer service they would be able to salvage something. I hope one day they need the people they prey on and they are “currently unavailable at the moment”

I purchased the Delta watch and in less than 90 days my charger melted. No manufacturer warranty and I had to purchase a new one otherwiseI had no way to charge it. Will never recommend this company or product to anyone else.

I just received my Delta Pro watch last week and I can’t even get txt msgs on it, I’ve emailed the company over 7 times and no response the phone number just says they can’t take calls at this time and it doesn’t matter what time of day it is.

CUSTOMER SERVICE is REALLY USELESS. They CANNOT provide any SOLUTIONS at ALL. Bought the back in September 2023. They hide provide their screens. COMPLETELY AWFUL.

This has been the worst smart watch I have ever purchased. I fell and landed on my watch and broke one of the pins. It does still works and pin holds. The watch cannot take a 300lb male falling on it. Now the watch with half the energy goes blank. I have to recharge the watch after energy shuts down. I will never buy this watch again or any type of watch like this.