Alpha Watch is listed under Jewelry & Watches.
Alpha Watch (alpha-watch.com) has 206 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Jackie K.
Purchased the watch for my husband primarily to record his blood pressure due to recent heart issues. Readings are completely off in comparison with standard blood pressure cuffs. I hope to find a better watch.
Edgar M.
Bought a Watch from Alpha Gear since I wanted something to keep an eye on my blood pressure. The blood pressure reading is very inaccurate. I tried my home monitor and the watch was off by alot. One reading said my blood pressure was 117/78 and my home monitor read 130/82. I tried it several times and readings on the watch were all over the place and completely inaccurate.
Tony
Well customer service does not exist. I email 3x support no response. I try to call 3x voice recording tells you write email to support. Get a respones we will contact you but no ones never responds. The bp works but very inaccurate by 20/ 10 pts example 132/79 get 152/ 89 over. That is very important to me sad
Brian
NO CUSTOMER SERVICE I have never posted a negative review on line before. This company intentionally ignores your emails and will only let you leave a voice mail that they do not return. The watch came to me not working from day one. Have emailed nine times and called twice. I asked for a return process and to get my money back. They have given me no information. I have to call this a scam company as I do not know what else to call this. Buy your watches somewhere else.
Karl A.
Another dissatisfied customer here. Wore my Delta watch to the gym and was surprised to find that it tracked ZERO steps on either the elliptical machine or recumbent bike. Apparently it looks for a swinging motion, not the more linear motions on either of these machines. I've emailed customer service twice with no response - looks like I'll be contesting the charge with PayPal and going back to my Fitbit that works flawlessly. I've learned my lesson about stuff that pops up in my IG feed...
doug G.
I have tried 12 phone calls and 6 emails to no avail. One week into it and watch is dead and will not charge. This is a very common thing with these I am finding out. There is absolutely no customer service. Do not buy these under any circumstances!
Ryan H.
Well, wish I found these reviews before paying $125 for a raptor watch. After one month, the band broke off. I emailed customer service and they offered a replacement. I then asked for a refund because it was clearly not durable enough, and I have got nothing back. Looks like I just threw away my money like the rest of y'all.
Michael A.
Absolute garbage and NO RESPONSE for a return. Basically threw $100 in the garbage can. Goes to show that all the reviews on their site are fake.
